Trading Professional

Job Description

Closing Date: 03/12/2025
Location: Birmingham, Bristol, Manchester, or London

Why this job matters

This role focuses on closing legacy revenue streams across our current product and brand portfolio while helping to introduce new ones that support our All-IP strategy. It plays a key part in securing the long-term success of BT Business by growing our market share and keeping us the provider of choice in a competitive market. The role will champion future revenue opportunities, prioritising the most impactful areas, and will support trading and decommissioning plans from our Commercial and Props teams. You’ll help ensure we have a clear trading strategy, understand the levers available, and can adapt plans to meet the needs of the wider business.

What you’ll be doing

• Focus on managing and closing legacy revenue streams across our current product and brand portfolio.

• Support the Senior Commercial Manager and Trading Specialist across key commercial activities, including trading, insight, payplan, and commercial strategy:

• Prepare and present weekly IP Migration performance and KPIs.

• Track customer migration progress, highlight variances, and provide customer-specific insight.

• Support and drive decommissioning trading plans.

• Help identify pricing opportunities by considering market demand, competition, and customer value.

• Contribute ideas and recommendations to improve customer acquisition through cross-sell and upsell opportunities.

• Contribute to customer retention initiatives through engagement, support, and product improvements.

• Understand and balance in-year P&L performance with the impact of decommissioning legacy products.

The skills you’ll need

• Use data analytics to identify insights and drive process or system improvements.

• Demonstrate strong commercial acumen and understand the levers that influence performance.

• Bring creativity by exploring new ideas, broadening knowledge, and encouraging fresh ways of thinking.

• Communicate effectively, build strong cross-functional relationships, and confidently test and challenge ideas.

• Provide specialist advice to stakeholders and collaborate closely with other teams.

Here are some of the great benefits we offer

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Our working model

This role offers a hybrid working model, with three days in the office.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.