Senior Business Manager

About the role

The CEO Senior Business Manager is a critical role that enables the CEO to maximise their impact across BT International. Acting as a trusted adviser and strategic partner, the role drives alignment between the CEO's priorities and organisational execution, ensuring that the right focus, decisions and actions are translated into measurable business outcomes.

Working at the centre of the organisation, the role orchestrates the rhythm of the business, connects activity across the International Leadership team and senior management teams, and provides the insight, challenge and coordination needed to accelerate delivery of BTI's strategic ambitions. Through proactive management of priorities, governance, stakeholder engagement and emerging risks, the CEO Senior Business Manager helps ensure the organisation remains aligned, focused and able to execute at pace.

What you’ll be doing

• Drive the effectiveness and operating cadence of the International Leadership Team (ILT), ensuring governance, decision-making, prioritisation and execution are aligned to the CEO's strategic priorities, International business objectives and BT Group requirements.
• Lead the development of CEO briefings and recommendations for BT Executive Committee (ExCo) discussions and decisions, ensuring International's perspectives, risks and opportunities are represented with clarity and influence.
• Orchestrate CEO readiness for key internal and external engagements, including Board, ExCo, regulatory, investor, customer and strategic partner interactions, ensuring the CEO is equipped with high-quality insights, positioning and decision support.
• Drive ILT readiness for Monthly and Quarterly Business Reviews, ensuring performance narratives, strategic insights and supporting materials accurately reflect International's performance, priorities, risks and opportunities.
• Provide proactive insight, challenge and strategic counsel to the CEO, synthesising complex information into clear recommendations and informed points of view on emerging business issues and opportunities.
• Act as a trusted advisor and central point of coordination across International and Group teams, ensuring CEO priorities, decisions and strategic intent are translated into aligned action and measurable outcomes.
• Anticipate emerging risks, dependencies and organisational challenges, intervening where required to remove barriers, accelerate decision-making and improve execution across the business.
• Operate with agility across a broad and evolving agenda, exercising sound judgement and influence to maximise CEO effectiveness and support delivery of International's strategic objectives.
• Monitor progress against CEO and International strategic priorities, holding stakeholders to account for delivery, escalating risks where appropriate and ensuring focus on the outcomes that matter most to the business.

Essential Skills / Experience

• Must have cross-functional experience from working in go to market teams e.g. commercial, sales, operational, service roles
• Ideally strong organisational knowledge of International brands, products, teams, customers
• Proven track record in working across functional teams and getting work done through others, without direct authority
• Proven track record in driving decision making amongst senior business leaders
• CEO preparation required for key meetings and decision making
• Readiness of briefs/presentations for CEO consideration, both internal and external
• When and how to get involved, across the International and Group teams, to ensure interests of CEO are protected whilst protecting RAPID model

Desirable Skills / Experience

• Executive influence and stakeholder management – Builds trusted relationships across BT and beyond, influencing senior stakeholders and driving outcomes without direct authority.
• Business and strategic acumen – Understands International's strategy, priorities and performance drivers, translating insight into action and results.
• Commercial and financial insight – Strong commercial awareness with the ability to analyse financial and business performance data and provide clear recommendations.
• Strategic judgement – Makes sound decisions in complex and ambiguous situations, anticipating risks and opportunities.
• Executive communication – Creates clear, compelling messages and briefings for senior audiences, including ILT, ExCo, the Board and investors.
• Governance and execution – Drives alignment, accountability and delivery across leadership teams while maintaining strong governance standards.
• Confidentiality and trust – Handles sensitive information with absolute discretion, integrity and professionalism.
• Delivery focus – Highly organised and able to manage multiple priorities, ensuring key commitments are delivered at pace.
• Independence and resilience – Self-motivated, adaptable and comfortable operating with a high degree of autonomy.
• Digital and analytical capability – Advanced Microsoft 365 skills, using data and technology to improve insight, decision-making and effectiveness.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• Company car scheme (or cash alternative)
• 15% on target annual bonus
• Private healthcare for you and your family
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens.