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BT Group

RAN Operations Specialist - ESN

Location:  GBR Bristol - Assembly
Location flexibility:  3 office days / week
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Job Description

Location: Bristol (you will need to be in the office at least 3 days a week)

About the role

The Emergency Services Network (ESN) will replace the existing Airwave network and will be built on the existing 4G network and will provide essential new voice, data services and critical comms to 300,000 members of Britain's Blue Light teams. It's also expected that the new network will save the government around £1 million a day.

This role shall ensure that any new ESN projects and ESN services are managed from concept through to in-life operations whilst ensuring effective, efficient operations services are provided by our ESN supplier portfolio

You will be required to undergo National Security Vetting

What you’ll be doing

  • Supplier lead for dedicated ESN contracts/solutions.
  • Financial accountability for supplier contracts and ongoing operational spend.
  • Build and develop relationships with internal & external stakeholders to ensure successful operational performance in-line with ESN goals.
  • Operations technical interface with ESN vendors, building strategic relationships and handling investigations and escalations. Regularly review contractual and operational performance of the ESN supplier services through running governance forums.
  • Accountability for driving improvement and exceptional performance on ESN Critical National Infrastructure workstreams.
  • Represent ESN operations in supporting new contract service requests, and support RFP tenders for new services and scope.
  • Proactively establish and develop internal and external relationships to achieve ESN performance & development goals.

Essential Skills / Experience

  • Proven understanding of RAN fundamentals and network architecture
  • Be a confident commutator with proven experience working with both internal and external stakeholders at all levels.
  • Proven end to end project managements experience with finance and budget exposure.

Desirable Skills / Experience

  • Story-telling with data: skills in building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences
  • Experience of working with vendors, or outsource partners / managed services partners

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now

Apply

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Working at BT Group

3 office days / week

A little flex time

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
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