RAN Operations ESN - CSI Specialist

Job Description

About the role

The ESN will replace the existing Airwave network and will be built on the existing 4G network and will provide essential new voice, data services and critical comms to 300,000 members of Britain's Blue Light teams. It's also expected that the new network will save the government around £1 million a day

The key element to this role is to use analytical and investigative methods and techniques to identify areas of weakness and opportunities for improvement across all areas of the Radio Access Network. This role will then play a key part in ensuring that the identified improvement opportunities have a business case raised, and those selected to progress are managed and delivered correctly. This role will also be directly responsible supporting the operations team with supplier engagement across multiple vendors large and small.

You will be required to undergo National Security Vetting to SC or NPPV level.

What you’ll be doing

• Proactively build and develop internal and external relationships (suppliers and stakeholders) to achieve ESN performance & development goals.

Proactively build and develop internal and external relationships (suppliers and stakeholders) to achieve ESN performance & development goals.

• Accountability for driving improvement and exceptional performance on ESN Critical National Infrastructure workstreams.

Accountability for driving improvement and exceptional performance on ESN Critical National Infrastructure workstreams.

• Collaboratively lead analysis and investigation into all areas within the RAN, identifying areas of improvement – both process and technical, internally and with our partners/suppliers

Collaboratively lead analysis and investigation into all areas within the RAN, identifying areas of improvement – both process and technical, internally and with our partners/suppliers

• Capture Customer & User Insight where required to feed into the CSI framework

Capture Customer & User Insight where required to feed into the CSI framework

• Lead the delivery of improvements post business-case into delivery, validation and benefits realisation

Lead the delivery of improvements post business-case into delivery, validation and benefits realisation

• Ensure that governance and compliance for CSI activities is in place, taking into account financial governance, security controls, risk frameworks and audit requirements

Ensure that governance and compliance for CSI activities is in place, taking into account financial governance, security controls, risk frameworks and audit requirements

Essential Skills / Experience

• Have a network understanding and knowledge of radio access network (RAN) architecture

• Proven understanding of why network components function as they do and their potential impact

• Strong analytical skills with a proficiency with Excel for data analysis

• Experience identifying weaknesses and improvement areas through trending data analysis

• Proven stakeholder management and influencing skills at all levels

• Be able to use SQL

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now