QA Engineering Professional

Job Description

Why this job matters

As a QA professional, you will work in a fast‑paced, time‑critical, and continuously evolving environment. Your primary responsibility is to identify and minimize risks, ensuring our products are reliable, stable, and ready for release with confidence.

You will collaborate closely with cross‑functional stakeholders and act as a key guardian of quality throughout the project lifecycle. This role requires developing deep product understanding and becoming a subject matter expert—not only in QA practices but also in the finer details of the domain. Your insights, recommendations, and expertise will play a crucial role in driving informed decisions and maintaining high-quality standards.

What you’ll be doing

• Collaborate closely with cross-functional teams, including software developers, BAs and product managers, to interpret the requirements, approval criteria, and user stories.
• Collaborating with testers, Delivery Managers, and Product Owners to ensure risks are effectively addressed throughout project delivery.
• Writing clear and comprehensive test estimates, planning, scheduling, and reporting.
• Work closely with the Test Manager to improve the team’s processes and oversee progress being made.
• Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews, to ensure alignment with project timelines and deliverables.
• Taking a lead role within a squad’s day to day activities.
• Assessing business specification documents, assisting in Test Plans, Test Strategy, Test Scope and defining Test Cases
• Remain focused on continuous improvement of quality assurance process and be actively involved in the fine-tuning to optimize QA results.
• Ability to interpret functional requirements and design documents and to work in a team-oriented environment
• Performing automation led quality assurance.
• Hands-on experience in using tools such as Blazemeter, Jira.
• Assist management in the planning & preparation of upcoming Projects.
• Provide feedback on PoCs done to improve the testing process.
• Performing automation led quality assurance.

The skills you’ll need to succeed

• Relevant work experience in a testing role and knowledge on the QA Agile Methodologies (Culture, Tools, Process), SDLC, Boards (Scrum, Kanban), JIRA software, Confluence, Dashboards, Reporting
• Strong proficiency in automation testing tools and frameworks, such as Python using Pytest framework.
• Keeping calm under pressure to meet tight deadlines.
• Ability to manage multiple diverse projects simultaneously.
• Strong Collaborative skills with proficiency at grasping new functional concepts and a fast learner.
• Problem solving. Thinking of solutions to issues that may occur during the release cycle.
• Readiness in asking questions and engaging in continuous learning.
• Experience using Jira, Confluence, ALM, and Citrix.
• Knowledge on Accessibility Testing tools for Mobile Apps

Experience you’d be expected to have

• Proficient in Python, Cucumber‑BDD, and GitLab.
• Hands-on experience with remote cloud-based testing platforms such as Perfecto, BrowserStack, HeadSpin, or similar tools.
• Skilled in API testing using BlazeMeter and Postman, with a strong understanding of HTTP methods.
• Strong presentation and communication skills.
• Highly proactive self‑starter with effective planning and time‑management capabilities.
• Ability to work under pressure and deliver within tight deadlines.
• Experience in conversational AI and chatbot testing, including chat-based interaction validation.
• ISTQB Foundation Certified.
• Good understanding of the Telecom domain.
• Demonstrated experience and interest in chatbot testing and related automation.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.