Product Manager, Sovereign Voice

Job Description

Closing Date: Thursday 15th January 2026

Location(s): Birmingham, Bristol, London or Manchester

Flexible Working

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

The Scope

The Product Manager – Sovereign Voice will lead the development and evolution of BT’s sovereign voice offerings, ensuring they meet UK-specific regulatory, security, and data residency requirements.

This role is pivotal in shaping BT’s position as a trusted provider of sovereign digital infrastructure, delivering scalable solutions for public sector, regulated industries, and enterprise customers.

What you’ll be doing

Define and own the product strategy and roadmap for Sovereign Voice, ensuring alignment with BT’s Sovereign Platform and UK sovereignty requirements.

Develop and maintain an operating and cost model that balances compliance-driven investment with profitability and competitive positioning.

Drive growth across public sector and regulated industries through tailored propositions, government frameworks, and strategic partnerships.

Work with engineering, propositions, sales, marketing, legal, and customer success teams to deliver roadmap priorities using Agile methodologies.

Enhance the digital experience for sovereign voice services (provisioning, portals, support) and establish in-life performance tracking through data tools and dashboards.

Act as the subject matter expert on sovereignty within the voice domain, monitor regulatory and market trends, and build external partnerships to support BT’s sovereign ecosystem.

Experience needed to be successful in the role

Proven experience working with UK public sector or regulated industries, with a solid understanding of compliance, governance, and sovereignty requirements such as data residency and UK public sector frameworks.

Proven experience in product management, including defining strategy and roadmaps, and delivering outcomes ideally with some experience using Agile methodologies.

Strong commercial acumen with expertise in cost modelling, pricing strategies, and profitability optimisation, supported by data-driven decision-making and OKRs.

Excellent stakeholder engagement and communication skills, with the ability to influence and align senior stakeholders and partners.

Technical fluency to translate business needs into requirements and collaborate effectively with engineering teams; knowledge of voice, cloud, or security environments is advantageous.

Ability to build strategic partnerships and navigate complex ecosystems, ideally with exposure to sovereign or secure cloud/voice solutions.

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• All parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.