Product Manager (IC)

Job Description

Job Details

Job Holder

Reports to (job)

Data Networking Ethernet Product Manager team lead

Job Title

Product Manager – UK Fabric Digital development

Business Unit

Business

Team

Data Networking Product within Core Connectivity, Product

Location

Bangalore, India

Job Dimensions

Contributes to underpinning c.£400M p.a. revenue and playing a key role in the transformation of the Data Networking portfolios

Hours

Flexible working and full time

Direct Reports

0

Career Level

D

Why BT?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

Why Business Unit/Function

Our aim is to create a world-class BT Business unit that delivers long-term value for our customers, colleagues, partners, investors and other stakeholders, both in the UK and internationally, across the full range of business segments from small Business to governments and multinational companies. This includes:

• Driving full integration of channels and products to best serve our business, government and wholesale customers in the UK and internationally;
• Investing strategically in present and future needs of customers, aligned behind common digital, network and security platforms;
• Accelerating our transformation plans and delivery of next generation products and services, making it easier for customers to do business with BT and for BT to transact more profitably with customers; and
• Continuing to invest in the skills, technology and partnerships required to return to growth and become the leading provider of secure multi-cloud connectivity.

Why this job matters

The role holder will play a pivotal part in supporting the transformation of the UK business connectivity portfolios into new IT using a modular, reuseable component methodology. The Product Manager role will work closely with existing Product teams as well as the UK Fabric Product Manager lead to define and document requirements including inputting into backlog prioritisation with specific focus on API first.

The role holder will also take a proactive role in supporting product development processes, assisting in the implementation of company product strategies, product management, user experience (UX), software engineering, and analysis across multiple product lines. A key element of the role will be taking a product lead on current portfolio capabilities and defining our API product strategy under UK Fabric. This will involve developing & maintaining Industry & Market Insight in both networking technologies and API best practice to adopt into UK Fabric & API strategy

The role holder will be co-located with the Digital design and delivery teams working on UK Fabric to ensure optimised programme delivery management from a Product perspective.

The role is focussed on the strategic design and implementation of UK Fabric portfolio capabilities taking and validating inputs and requirements across the other business connectivity portfolios in scope including IP VPN, Internet, Ethernet and Could Access. There will be a specific remit on the Digital Product API strategy on existing Data Networking products and as part of UK Fabric transformation.

What I’ll be doing – your accountabilities

Skills required for the job

• Working with UK Fabric Product Manager on owning and managing product requirements & documentation across the UK Fabric portfolio
• Collocated in Benaglore, India with UK Fabric Digital design and delivery teams
• Working with channel propositions team on documenting use cases & personas primarily for business, public sector or wholesale markets
• Defining capabilities against customer demand across the connectivity portfolio
• Working closely with Digital and Networks teams including Network OSS team to ensure maximum reusability for access components within the scope of UK Business Connectivity Fabric transformation.
• Write specifications and support the coordination of product schedules.
• Conducts analysis of customer behaviour, metrics development and cultivating novel techniques to help customers.
• Supporting Data Networking Digital API capabilities, maximising re-use where appropriate of Global Fabric APIs
• Defining future business connectivity API Product approach and ecosystem support
• Collaborating with wider BT virtual team to establish & evolve API best practice that is product/channel agnostic enabling multi-product consumption
• Evolving our Product Development methodology in line with API industry best practice
• Identify & qualify customer problems - translate into validated opportunities/use cases that can be supported by API journeys before we define requirements
• Gathers and incorporates product feedback into subsequent product releases.

• Ability to understand your audience and communicate clearly and succinctly
• Proactive ownership & delivery
• User Story Definition
• User Experience Design
• User Research & Customer Need Identification
• Data Analysis
• Agile Methodologies
• Backlog Prioritisation
• Objectives and key results (OKR) definition
• Product Strategy
• Product Road mapping
• Product Lifecycle
• Platform Technology Architecture & Feasibility
• Product Discovery & Experimentation
• Stakeholder Management
• Partner Selection
• Project/Programme Management

BT Group’s Behaviours

Experience you would be expected to have

Customer First: - Prioritize customer needs in every decision and action

Challengers: - Challenge the status quo and bring innovative ideas to life.

Committed: - Own outcomes and deliver with integrity.

Clear: - Communicate openly and simply, ensuring alignment.

Connected: - Collaborate across teams to achieve shared goals.

• Product Management
• Experience developing API-based products

About the role

The Product Specialist leads the squad, managing the vision, backlog, and day-to-day priorities. They are responsible for achieving key business outcomes by integrating stakeholder perspectives to meet Tribe goals. They define and prioritize requirements in the squad's backlog and approve completed items.

What you’ll be doing

1. Develops and delivers the product vision, strategy, and roadmap to address customer needs and commercial objectives, ensuring alignment with Tribe goals.
2. Aligns squad objectives with BT Group’s broader transformation strategy, ensuring consistency in direction and outcomes.
3. Drives cross-functional teams toward achieving Tribe objectives, applying a customer-first approach and leveraging technical product expertise.
4. Manages the squad backlog, prioritizing features based on business value and execution impact, guided by data-driven insights.
5. Leads annual planning and quarterly prioritization, taking responsibility for budgeting, resource allocation, and ensuring optimal delivery.
6. Identifies and resolves risks and blockers, fostering transparency and facilitating resolution across teams and stakeholders.
7. Champions continuous improvement by driving the transformation of processes and promoting operational excellence within the squad.
8. Mentors and supports the development of squad members, helping cultivate leadership potential and future capabilities.
9. Adapts product strategy in response to market trends, customer feedback, and competitive dynamics to stay ahead of industry shifts.

Essential Skills / Experience

Desirable Skills / Experience

Our Package