Principal Enterprise Architect - Health & Communities

Location: Belfast, London, Manchester, Birmingam, Bristol

About the role

As a Principal Enterprise Architect within BT's Health & Communities business, you will play a pivotal role in shaping the future of digital transformation across the UK's Health & Communities landscape.

Working at the intersection of technology strategy, innovation and customer engagement, you will collaborate with senior customer stakeholders, industry partners and BT leadership to influence long-term technology direction and investment priorities across healthcare providers, integrated care systems, local authorities, education organisations and wider public sector bodies.

Rather than focusing solely on architecture governance or programme delivery, this role is centred on identifying emerging challenges, shaping future opportunities and helping customers define transformation strategies before formal procurements, bids or tenders are established.

You will provide strategic thought leadership across key technology domains including Artificial Intelligence, cloud, cyber security, networking, digital infrastructure, data platforms and citizen services, helping organisations deliver better outcomes for patients, citizens and communities.

Acting as a trusted advisor, you will help position BT as a strategic technology partner while supporting the growth of the Health & Communities vertical through innovation, market insight and technology leadership.

What you’ll be doing

• Define and influence long-term technology strategies across BT's Health & Communities sector, helping customers navigate complex transformation challenges and future technology investment decisions.
• Act as a trusted strategic advisor to senior decision-makers, executives and technology leaders across healthcare, local government, education and wider public sector organisations.
• Develop deep understanding of market drivers, government priorities, policy changes and sector challenges to identify opportunities where technology can deliver meaningful outcomes.
• Shape customer transformation roadmaps across Artificial Intelligence, cloud services, cyber security, digital infrastructure, networking, collaboration, data platforms and digital citizen services.
• Lead strategic technology conversations with customers before formal procurement cycles commence, helping shape future programmes, investment priorities and solution requirements.
• Support BT's commercial growth by identifying emerging opportunities, contributing to strategic account planning and helping create future sales pipelines.
• Partner with Sales, Specialist Sales, Commercial, Product and Delivery teams to develop compelling propositions and support major customer engagements, bids and strategic opportunities.
• Drive thought leadership across the Health & Communities sector by producing insights, presenting at industry events and contributing to strategic customer discussions.
• Monitor emerging technologies, regulatory developments and market trends to ensure BT remains at the forefront of innovation within healthcare and public services.
• Shape and influence BT's sector strategy through the development of innovative solutions and service propositions aligned to evolving customer needs.
• Build and maintain strategic relationships with technology partners, healthcare ecosystem providers, government stakeholders, analysts and industry bodies.
• Champion the adoption of technologies that improve patient outcomes, citizen experiences, operational efficiency and service resilience.

Essential Skills / Experience

• Significant experience operating in a senior Enterprise Architecture, Technology Strategy, Chief Architect, Technology Director or comparable technology leadership role.
• Demonstrable experience influencing technology strategy within complex organisations and large-scale transformation environments.
• Strong understanding of UK healthcare, local government, education, public sector or similarly regulated industries.
• Experience engaging Executive, C-suite and Board-level stakeholders and establishing credibility as a trusted advisor.
• Broad technology expertise spanning cloud, cyber security, networking, data, AI, digital transformation and emerging technology trends.
• Strong commercial awareness with experience supporting strategic growth initiatives, customer engagements, major bids or business development activities.
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Experience developing technology roadmaps, transformation strategies and future-state operating models.
• Exceptional communication, presentation and relationship-building skills.
• Proven ability to influence cross-functional teams and stakeholders without direct authority.

Desirable Skills / Experience

• Experience working with NHS England, DHSC, NHS Trusts, Ambulance Trusts, Integrated Care Systems or local government organisations.
• Knowledge of healthcare interoperability standards, Electronic Patient Records (EPR), clinical systems and digital healthcare platforms.
• Experience developing AI-enabled transformation strategies within healthcare or public service environments.
• Understanding of healthcare information governance, cyber security and regulatory frameworks.
• Experience contributing to industry forums, thought leadership activities or customer-facing technology strategy initiatives.

Our Package

• 15% on target bonus
• Private health care
• Car allowance
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

About us

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.