Location: Belfast, Birmingham, Bristol, London or Manchester
Working Arrangements and Travel: BT's 3/2 hybrid working model with frequent UK-wide travel to customer sites and potential international travel
Closing Date: 24th November 2026
Help build a strategic growth engine for BT Business. As a Principal Business Consultant in BT Advisory, you’ll act as a trusted adviser to senior client decision-makers, lead complex, high-consequence engagements and take a leading role in growing BT’s advisory business.
We’re building an AI-enabled advisory model from the ground up, combining modern ways of working with the expertise of multidisciplinary teams across BT. Our work spans public and private sectors, including central and local government. You’ll bring independent judgement, shape advisory propositions, influence senior stakeholders and set standards for client delivery.
This is an opportunity to build, not simply deliver an established service. You’ll have scope to shape our approach, take ownership and adapt as the practice grows. You’ll need to be comfortable with ambiguity, ready to contribute directly and motivated by developing a consulting capability while delivering high-quality client work.
• Lead complex advisory and transformation engagements, owning discovery, problem definition, the value case and recommendations through to delivery assurance and transition, with clear accountability for client outcomes.
• Originate and grow advisory business by building senior client relationships, identifying opportunities, shaping commercially sound proposals and expanding engagements, contributing directly to advisory revenue and margin.
• Help clients make better decisions by testing evidence, assumptions, options and risks, challenging unsupported recommendations and communicating uncertainty clearly.
• Mobilise consultants and specialists across BT, setting clear responsibilities and leading multidisciplinary teams through influence rather than formal authority, in partnership with the account owner.
• Build and improve advisory propositions, reusable methods, knowledge assets and AI-enabled workflows, turning successful client work into approaches colleagues can use.
• Strengthen our advisory practice by coaching colleagues, improving professional standards and independently assuring eligible work, maintaining quality, confidentiality and commercial accountability.
• A sustained track record of leading ambiguous, high-consequence consulting or advisory work with senior client decision-makers, including strategy, architecture, operating model, business change, data and digital, cyber or technology-led transformation.
• Credible depth in at least one advisory or technical discipline, gained in the public sector or in a complex enterprise sector such as defence, health, financial services, telecommunications, technology, utilities, transport or consumer business. You’ll bring current, transferable sector knowledge, underpinned by sound consulting judgement.
• Practical use of generative AI or analytical tools in consulting or advisory work, with appropriate human verification, source control, confidentiality and accountability.
• Experience of developing a consulting practice, proposition or new advisory service.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
• Company car scheme (or cash alternative)
• 15% on target annual bonus
• Private healthcare for you and your family
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.
We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across advisory, cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.
With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.
If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.
