PMO Tooling & Future Capabilities Specialist

About the role

This is a unique opportunity to shape the future of how Networks Planning & Performance delivers its projects, programmes and portfolios.

You'll lead the strategy for tooling, reporting and future capabilities, introducing modern ways of working through platforms such as Jira, Power BI, PPM tools and AI solutions. By creating greater visibility, consistency and insight across delivery, you'll help teams make better decisions, accelerate outcomes and realise benefits sooner for our customers. Beyond improving performance today, you'll play a key role in building the skills, capabilities and delivery practices needed for the future, ensuring strategic priorities are translated into clear plans, trusted data and effective execution across the organisation.

What you’ll be doing

• Define and maintain the Networks Planning & Performance tooling strategy, aligning Jira, Power BI, PPM and AI capabilities to business priorities.
• Lead the design, build and rollout of improved tooling, reporting and portfolio management capabilities across Networks Delivery.
• Create trusted data and reporting outputs that improve visibility of delivery performance, risks, dependencies and strategic commitments.
• Partner with project, portfolio and delivery teams to simplify ways of working, reduce manual effort and improve consistency across the project lifecycle.
• Drive adoption of new tools and processes through practical guidance, training, communications and hands-on support for the project community.
• Use automation, analytics and AI to improve planning, governance, reporting and decision-making.
• Support colleagues to build future skills in tooling, reporting and data-led delivery, uplifting capability across Networks.
• Measure progress, embed feedback and continuously improve the roadmap so it remains aligned to business outcomes and customer benefit.

Essential Skills / Experience

• Experience improving ways of working, tools and reporting in a project/portfolio environment end to end with over 150 people in the organisation
• Worked with development teams to configure platforms that work for Portfolio Management
• Built Portfolio Level Reporting & Insight across different areas of the organisation
• Comfortable with ambiguity, change and a test-and-learn approach, with the drive to bring ideas to life
• Use data and insight to spot issues, shape decisions and make delivery performance easier to understand.
• Able to work with different teams, understand needs and build simple solutions that people will use.

Desirable Skills / Experience

• Usage of Automation tooling such as Power Apps, Power Automated and Copilot Studio
• Built End-to-End Power BI Dashboards from Semantic Models to Dashboard Output
• Experience with tools such as Jira, Power BI, PPM platforms, Confluence, Copilot Studio or other AI-enabled solutions.
• Experience supporting adoption, training or capability uplift across a team or wider community.
• Interest in automation, AI, visualisation or new technology that can make work simpler, faster and better.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.