Join BT Group in Bengaluru, India, as a PMO Specialist (Career Grade: D). In this operational partner role, you will collaborate with Product, Engineering, and Delivery leadership to turn strategic priorities into realistic, funded delivery plans and provide a trusted view of portfolio health.
Requirements
Required Skills: Commercial thinking, portfolio planning, data and insight translation, governance and assurance, collaborative partnering, and digital fluency (Jira, Confluence, Power BI).
Desirable Experience: Significant background in portfolio management, PMO, delivery operations, financial insight, FinOps, and product operating models.
Education/Experience Minimums: No specific degree or minimum years of experience are explicitly mandated in the posting.
Skills & Responsibilities
Portfolio planning: Translate strategic objectives and roadmaps into executable, funded portfolio plans by integrating demand, capacity, and dependencies.
Financial Insight and FinOps: Maintain an integrated view of portfolio investments, forecasts, cloud costs, and value to connect financial performance with delivery progress.
Delivery performance: Establish measures covering outcomes, value, flow, and quality while turning complex data into clear recommendations for senior decision-makers.
Risk and governance: Coordinate cross-team risks, issues, and dependencies while applying proportionate BT delivery standards and PMO controls.
Potential transition routes: People from Project Manager, Programme Manager, or Business Analyst roles may bring strong stakeholder management and planning skills, alongside meeting the important portfolio and financial governance requirements of this role.
Job description
Recruiter: Sowmya Reddy
Hiring Manager: Amy Hunt
Career Grade: D
About the role
The Portfolio Lead: PMO Specialist is the operational partner to Product, Engineering and Delivery leadership for an assigned portfolio. The role turns strategic priorities and roadmaps into realistic, funded and measurable delivery plans, giving leaders confidence that commitments are achievable, sustainable and focused on value. The role connects Portfolio planning, Financial management, FinOps, Workforce and capacity, Delivery insight, Governance, Dependencies, Quality and continuous improvement. It provides a trusted view of portfolio health and supports timely, evidence-based decisions. Although embedded within a portfolio, the role operates as part of the wider Delivery Operations and PMO community. It adopts common BT standards, tooling, data definitions and governance approaches, and contributes learning back into the community rather than creating local practices in isolation.
What you’ll be doing
Portfolio planning and strategic alignment
Partner with Product Managers, Engineering Leaders and Delivery Leads to translate strategic objectives and roadmaps into executable portfolio plans.
Coordinate quarterly, monthly and ongoing portfolio planning, integrating demand, capacity, funding, dependencies and delivery readiness.
Provide scenario analysis and recommendations to support prioritisation, sequencing and investment trade-offs.
Maintain an evidence-based view of commitments, milestones, outcomes and delivery confidence.
Provide complete, timely and evidence-based portfolio inputs into unit-level planning, reporting and assurance, using agreed definitions, standards and reporting cycles.
Financial Insight, Investment Traceability and FinOps
Maintain an integrated view of portfolio investment, financial forecasts and actual expenditure, using Finance-owned information to connect financial performance with delivery progress and expected outcomes.
Embed FinOps practices so cloud cost, consumption and value are considered in planning, prioritisation and delivery decisions.
Monitor material cost trends, forecast variance, commitments and optimisation opportunities, ensuring accountable owners understand the insight and act.
Coordinate reviews and follow-up where expenditure or forecast performance is outside agreed expectations.
Ensure new demand, proofs of concept and material scope changes identify funding, cloud-cost implications and ongoing run-cost impact before commitment.
Turn complex portfolio data into concise insight, options and recommendations for senior decision-makers.
Maintain delivery forecasts and identify trends, constraints and opportunities early.
Focus reporting on changes, exceptions, risks, decisions and outcomes rather than routine activity.
Capacity, workforce and partner planning
Maintain a portfolio view of demand, capacity, skills and constraints across employees, partners and suppliers.
Coordinate capacity and scenario planning to identify gaps, bottlenecks and required interventions.
Facilitate prioritisation when demand exceeds capacity and provide forward-looking workforce insight.
Risk, dependency, quality and assurance
Coordinate cross-team, cross-programme and cross-portfolio risks, issues and dependencies.
Work with accountable owners on mitigation, resolution and escalation.
Provide proportionate assurance that plans are realistic, funded, governed and supported by delivery evidence.
Champion quality through visibility of technical debt, defects, rework, reliability and operational readiness.
PMO standards, governance and tooling
Operate as a member of the wider Delivery Operations and PMO community, not as a standalone portfolio function.
Apply agreed BT delivery standards, PMO controls, planning methods, data definitions, governance cadences and reporting practices.
Maintain a single source of truth for commitments, milestones, dependencies, risks, financial insight and delivery confidence using agreed tooling.
Design proportionate governance that provides transparency and control without unnecessary overhead.
Share learning, support peer assurance and improve consistency across portfolios.
Essential Skills / Experience
Commercial thinker: Connects delivery choices to investment, cost, consumption, value and sustainable outcomes.
Portfolio planning: Integrates strategy, demand, funding, capacity and dependencies into realistic scenarios.
Data and insight: Creates a trusted performance view and translates complexity into clear recommendations.
Governance and assurance: Applies proportionate controls, standards and escalation while protecting pace.
Collaborative partner: Builds alignment across Product, Engineering, Delivery, Finance, Architecture, Commercial and Assurance.
Solution-focused achiever: Resolves obstacles and maintains momentum in ambiguity.
Improvement focus: Coordinates sustainable improvements across teams and portfolios.
Digital fluency: Uses Jira, Confluence, Power BI, or equivalent portfolio tools.
Desirable Skills / Experience
Significant experience in portfolio management, PMO, delivery operations, programme delivery or a comparable complex environment.
Experience across multiple Product, Engineering and Delivery teams with significant dependencies and competing priorities.
Practical experience of planning, forecasting, capacity management and delivery insight.
Experience managing or assuring financial information, forecasts, portfolio costs or related commercial controls.
Experience applying governance, reporting and data standards across multiple teams.
Ability to influence senior stakeholders through clear, evidence-based insight.
Strong facilitation, stakeholder management, analytical and problem-solving experience.
Product operating models and Lean Portfolio Management.
FinOps in cloud-enabled portfolios.
SAFe RTE, portfolio, programme or equivalent accreditation.
Building or improving PMO or Delivery Operations capability.
Jira, Confluence, Power BI, Azure DevOps or equivalent tooling.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
