PMO Practice Manager

About the role

What you’ll be doing

• Lead and support a community of Delivery PMO professionals through regular coaching, performance conversations, development planning and clear expectations.
• Build an active PMO Community of Practice that promotes mentoring, knowledge sharing, professional development and career progression.
• Improve the consistency and quality of PMO governance, assurance, standards and ways of working across the organisation.
• Partner with Delivery PMO leads and senior stakeholders to anticipate capability, capacity, succession and workforce requirements.
• Support colleagues through organisational change, using performance insight and stakeholder feedback to identify risks and deliver continuous improvement.

Essential Skills / Experience

• Proven leadership of large teams, with a strong track record in coaching, developing and improving performance.
• Exceptional stakeholder management and influencing skills, with the ability to build credibility across senior leadership teams.
• PMO expertise, including governance, assurance, controls, reporting and PMO best practice

Desirable Skills / Experience

• Leading a PMO function or professional community within a large or complex delivery organisation.
• Supporting PMO transformation, operating model change or capability improvement.
• Applying P3M governance, assurance or delivery frameworks.
• Developing PMO standards, methodologies or service catalogues.
• Supporting workforce planning, talent development or succession planning.
• Holding a relevant PMO, project or programme management qualification.
• Holding current SC clearance.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.