PMO Manager

Job Description

Recruiter: Trevor Newman

Career Grade: D

Internal Closing Date: 5/01/2026

Location: Bristol

*SECURITY CLEARANCE IS REQUIRED FOR THIS ROLE*

Why this job matters

Being involved in any programme is special however working on a programme delivering within one of the largest Capital Expenditure portfolio in the county has something a little bit extra.

BT/EE is a major supplier to the Emergency Services Network (ESN), which plans to replace the current Airwave service used by the emergency services of Great Britain.

The move to ESN will enable a transformation in how the emergency services operate, especially on the front line. As such, this is a strategic priority for BT and reinforces our commitment to connect for good and serve the emergency services with a world class network.

What you’ll be doing

• Develop and maintain project management standards and processes based on BT Group’s unified methodology to ensure compliance and effective governance.
• Support the Programme Director in creating and managing the programme and project structure, ensuring that they are aligned with strategic objectives and that their delivery is prioritised and coordinated across the organisation.
• Manage financial and KPI information for the Programme, working with the commercial team to ensure costs are in line with expectations.
• Identify and manage dependencies, risks and issues, developing mitigations and ensuring that they are appropriately managed and reported.
• Provide regular status updates to the executive board and senior management, ensuring that stakeholders are kept informed of progress and any issues that may impact delivery.
• Develop and mentor as required, helping to improve people's abilities, and sharing knowledge and best practices to continuously improve delivery efficiency and effectiveness. Including people leadership of 2 direct reports supporting the programme.
• Understanding of and ability to manage Jira and configurations to effectively execute the day-to-day activities for the Programme

The skills you'll need

• Extensive Project Experience (Process, Methodologies, Ways of Working)
• Strong leadership skills.
• Communicate/Influence effectively with senior stakeholders.
• Understand the business environment.
• Change management / Process Improvement
• Project & Programme Governance
• Good understanding of Risk & Issue Management
• Recognised as a SAP expert in procurement
• Background in delivery of UK Government programmes associated with the Emergency Services and in date National security vetting

Our leadership standards

Looking in:

Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

BENEFITS:

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’