PMO Manager

Job Description

Why this job matters

The PMO Generalist plays a key role in supporting the Project Management Office by ensuring consistent governance, reporting, and delivery practices across projects and programs. This position requires a versatile professional who can manage multiple responsibilities, including process compliance, stakeholder coordination, and data analysis, to enable successful project outcomes. It also comes with an accountability to develop and maintain a programme management system ideally utilising the MS365 power applications or similar.

What you’ll be doing

• Governance & Compliance
  • Ensure adherence to PMO standards, frameworks, and methodologies across all projects.
  • Maintain documentation templates, process guides, and compliance checklists.
• Reporting & Analytics
  
  • Prepare and distribute regular project status reports, dashboards, and KPIs.
  • Track project performance against scope, schedule, and budget.
  • Develop and maintain a programme management system using MS365 power apps or similar
• Resource & Financial Management
  
  • Support resource allocation and capacity planning.
  • Assist with budget tracking, forecasting, and financial reporting.
• Risk & Issue Management
  
  • Monitor project risks and issues, ensuring timely escalation and resolution.
  • Maintain risk registers and mitigation plans.
• Stakeholder Engagement
  
  • Coordinate communication between project teams, sponsors, and leadership.
  • Facilitate PMO meetings, workshops, and governance reviews.
• Continuous Improvement
  
  • Identify opportunities to enhance PMO processes and tools.
  • Support training and onboarding for project managers and team members.

You'll have the following skills and experience

• Experience in PMO or project coordination roles.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall, PRINCE2, PMBOK).
• Proficiency in project management tools (e.g., MS Project, Power BI, SharePoint).
• Excellent organizational, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Relevant certifications (e.g., PMP, PRINCE2, Agile) are a plus.

Benefits

• 10% on target bonus
• 25 days annual leave + bank holidays and an opportunity to buy up to five more days every year
• Hybrid working, with state-of-the-art offices within Canal Plaza
• BT Sourced Pension Scheme - 6% BT contributions
• Life Assurance from 1st day of employment - 4x salary
• We provide healthcare cover and permanent health insurance (income continuance)
• Access to excellent training tools, programmes and communities to help you connect, learn and grow.
• And we like it when our people do good things so there will be the opportunity to take time off for volunteering and we'll help with your fundraising too.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.