Network Security Professional

Job Description

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.

This is an opportunity to play your part and protect our company, our customers and our communities from cyberattack. Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience. You’ll learn from those around you, and from outstanding training and development resources to become even better at what you do. With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.

Purpose Of the Role

Our team is customer focused and we can be working on single or multiple projects at the same time. We believe in “Technical Excellence in Engineering” and we deliver world class solutions for our customers by recruiting and training the best to be part of our large multi-disciplined engineering practice.

Your Accountabilities

Perform the Customer facing role for security operational teams having knowledge & experience on security product and support on IT Security based services to a specified group of external global/corporate customers

Form an integral part of 24*7 rota to provide security in-life support

Provide a high level of technical support to our customers

Triage, Review, and implement standard security specific changes in line with Customer security policies and change control processes

Own complex customer issues and see them through to resolution

Take the initiative and advise our customers on how automation can enhance the stability and security of their solution

Troubleshoot complex network environments and providing detailed analysis and fixing issues within contractual obligation and SLA

Hold accountabilities for all operational and technical support within Security service operations

Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively

Ensure that all agreed communication, notification, updates are delivered in timely manner

Collaborate with Account Managers and Business Development Consultants to build strong customer relationships

Key Skills

Minimum 5 years of experience into Network/Security technology such as configuring, maintaining, troubleshooting, and securing network infrastructure, devices, and services.
Have knowledge of one or more security vendors (e.g. Palo Alto, F5,Cisco,Cisco FTD and Checkpoint) and/or hold relevant certifications.
Have good knowledge of routing protocols, security concepts and public cloud platforms.
Have experience on the listed ecurity vendors (e.g. Palo Alto, F5,Cisco,Cisco FTD and Checkpoint) and/or hold relevant certifications.
Be knowledgeable in the application of current and emerging network software and hardware technology and protocols.
Have intermediate knowledge of NGFW, UTM, automation, networking concepts and devices
Have mandatory experience on at least two of the listed multiple security vendors (e.g. Palo Alto, F5,Cisco,Cisco FTD and Checkpoint) and/or hold relevant certifications
Have hands on experience on migrating the Firewalls from different vendor
Minimum 5 years of total experience and relevant security experience of 4+ years
Have knowledge of devices that operate at multiple levels of the OSI stack
Have good knowledge of routing protocols, security concepts and public cloud platforms
Be knowledgeable in the application of current and emerging network software and hardware technology and protocols

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. ​

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.