Network Planning Professional

Job Description

Recruiter: Luke Byrne

Career Grade: E

Internal Closing Date: 14th May 2026

About the role

As a valued member of the Network Planning team you’ll be empowered to deliver capacity plans for the Converged Core Platform. This responsibility includes creating and planning appropriate network solutions and proactively identifying and implementing process or automation improvements.

You’ll be empowered to drive the Evolution of Network Planning across the CC Platform. This responsibility includes improving and aligning network planning processes and implementing process or automation improvements in Planning and E2E in Plan and Build.

This is an exciting role that will give you the opportunity to work with teams across BT and with our vendors/partners to improve how we Plan and deliver our network evolution and growth objectives.

What you’ll be doing

• Seeks continuous improvement and efficiency opportunities to automate, centralise, standardise, and simplify processes, owning the delivery of improvement projects and initiatives, and owning planning process.
• Operate within an agile development environment.
• Uses technical expertise to propose planning processes, including the development and proof of concept, and process validation, utilising appropriate planning policy rules.
• Full contribution to development of guidelines and policies to manage network planning.
• Creating and planning Network Solutions, utilising appropriate Planning Rules
• Provides sound technical expertise to deliver timely response to queries, identifying and mitigating operational risks as appropriate.
• Delivers high-impact operational activities, monitoring performance and ensuring feedback is inputted to the management process.
• Develops effective working relationships with internal and external stakeholders to explore opportunities for partnership, acting as the point of escalation for issue resolution.

Essential Skills / Experience

The key purpose of this role is to be the technical interface into the Converged Core Platform.
Mandatory
• Experience in communicating with stakeholders at all levels.
• Experience with technical process improvement.
• Data driven decision making and communication: drawing on data and analytical techniques where appropriate and communicating this to business audiences

• Strong interpersonal skills and leadership potential
• Solve complex problems at scale
• Agile approach to solving problems
• Effective Communication within and outside the organisation
• Adaptability in various work scenarios

Desirable Skills / Experience

The key purpose of this role is to be the technical interface into the Converged Core Platform.
Mandatory
• Experience in communicating with stakeholders at all levels.
• Experience with technical process improvement.
• Data driven decision making and communication: drawing on data and analytical techniques where appropriate and communicating this to business audiences
Nice to have
• Job holders to be able to understand Converge Core platform/product architecture and service flow, as well as how our customers consume these products.
• Utilising multiple planning tools and techniques the role holder needs to create capacity plans, provide provision activity across the Converged Core Platform and pro-actively identify service improvements, deliver problem management improvements and ultimately improve customer experience with improved MTTP.
• Product Knowledge: understand the products and services that BT provide and how our customers utilise them. Tenacious Problem Solver: a desire to look across platforms and teams to ensure problems are resolved and prevent re-occurrence.
• Technical Skills: Good knowledge and understanding of Nokia Service Router (SR). Highly experienced in call tracing and fault diagnostics. Good knowledge of BT Converged Core Platform, service

• Experience of Ethernet Services
• Experience of IP & Data network planning or delivery
• Nokia Service Router (SR)
• Experience of BT’s Ethernet Services including Harmonised Ethernet and Wholesale Mobile Connect
• BT’s 21st Century Network, Converged Core and IP Platforms
• Orchestration and Automation
• Agile and Waterfall development methods using JIRA, Kanban

Our Package

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.