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BT Group

Leadership Specialist- Programmes

Location:  GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey
Location flexibility:  3 office days / week
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Job Description

Job Req ID: 63514

Posting Date: 08th October 2026

Function: People & Culture

Location: Birmingham, Bristol, London or Manchester

About the role

BT Group is developing a connected leadership development ecosystem spanning multiple leadership identities. Together, these programmes support senior leaders, future enterprise leaders and people managers with a shared leadership language, while providing experiences tailored to the needs of each audience.

This is a high-profile portfolio at the heart of BT’s leadership and culture ambitions. As the programmes move from design and mobilisation into delivery and business-as-usual operation, the focus is on turning the roadmap into consistent, high-quality experiences that are well coordinated across programme teams, business units, partners and participant populations.

We are looking for a Programme Specialist to support the Senior Manager for Leadership in the delivery and ongoing management of BT’s flagship leadership experiences.

In this role, you will translate agreed programme design and content into a high-quality participant experience, coordinate delivery across the full programme journey, and own relevant programme processes, reporting and continuous improvement activity.

This is an opportunity to play a central role in delivering leadership development at scale, supporting experiences that build leadership capability and embed BT’s leadership expectations across the organisation.

What you’ll be doing

•Coordinate end-to-end programme delivery, ensuring agreed designs are translated into high-quality participant experiences.
•Manage programme schedules, communications, launches, retreats, coaching, exchanges and other participant activities across the programme lifecycle.
•Work with sponsors, subject matter experts and delivery partners to coordinate effective delivery plans and participant journeys.
•Build strong relationships with senior stakeholders, People & Culture colleagues, suppliers and external partners to support successful programme delivery.
•Coordinate activity across internal and external stakeholders, managing priorities, milestones, dependencies and participant touchpoints.
•Identify and escalate delivery risks and issues, providing clear options and recommendations for resolution.
•Maintain programme plans, milestones, risks, dependencies and documentation, ensuring effective governance and delivery oversight.
•Support budget tracking, resource coordination and operational readiness across the programme lifecycle.
•Gather and analyse participant and programme data to monitor outcomes, identify insights and recommend improvements.
•Support the evaluation and ongoing improvement of leadership programmes, using participant feedback, data and external insight to enhance delivery and impact.

Essential Skills / Experience

•Strong project management experience in complex, multi-stakeholder environments, with the ability to coordinate delivery across multiple teams and partners.
•Proven ability to manage integrated plans, dependencies, risks and governance, keeping delivery on track in a fast-paced environment.
•Confident stakeholder management skills, with the ability to build relationships, influence effectively and drive accountability across teams and partners.

Desirable Skills / Experience

•Experience coordinating multiple programmes or workstreams, managing shared resources, priorities and milestones.
•Experience working effectively within a large, complex or matrixed organisation.
•Strong organisational skills, with a high level of attention to detail and a proactive approach to delivery and follow-through.
•Exposure to leadership development, learning, talent, organisational development or wider People & Culture programmes.
•Experience coordinating participant-facing programmes, virtual events or blended learning experiences.
•Experience working with external suppliers, managing programme budgets and coordinating programme logistics.
•Familiarity with Agile, hybrid or other structured programme delivery approaches.
•Experience supporting programme evaluation, data collection, reporting and measurement of programme impact.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

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Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Australia

Brazil

Hungary

India

Ireland

Japan

Mexico

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