Infrastructure Engineering Professional

Job Description

Recruiter: Molly Lees

Hiring Manager: Michael Valleley

Career Grade: E

Internal Closing Date: 15th April 2026

Why this job matters

The Business CFO rely on Digital, and more specifically Secure Platforms, to underpin the services that they provide to their customers. This role provides technical deliverables that underpin the service management platforms for Enterprise customers, generating revenue circa 50-60m per annum.The Infrastructure Engineering Specialist independently works executing the vision of key technologies within the infrastructure landscape.

What you’ll be doing

• Support the implementation of infrastructure solutions following established designs and standards.
• Assist with the maintenance and monitoring of infrastructure components (compute, storage, network, OS, tooling).
• Help diagnose and resolve routine technical issues, escalating complex problems to senior engineers when needed.
• Contribute to system health checks, patching cycles, and environment monitoring activities.
• Work collaboratively with application, architecture, and security teams to support change and service improvements.
• Support documentation updates for infrastructure, tooling, processes, and configuration items.
• Help with installation, configuration, and basic troubleshooting of infrastructure hardware/software under guidance.
• Contribute to automation tasks (e.g., basic scripts) to improve efficiency.

Essential skills/experience:

• Infrastructure Knowledge ,understanding of servers, networks, storage, operating systems.
• Scripting/Programming familiarity with Python, PowerShell or similar.
• Cloud Fundamentals awareness of cloud concepts (IaaS, PaaS).
• System Integration good understanding how components communicate within an IT environment.

Desirable skills/experience:

• Exposure to virtualisation technologies
• Experience with automation tools or CI/CD concepts
• Knowledge of monitoring tools
• Understanding of incident and change management processes

Our Package:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.