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Working at BT Group

  • Company employees
    100,000 across BT Group (24,000 at BT Business)

Hiring in

  • Europe
  • Brazil
  • India

Office locations

Join BT as an Infrastructure Monitoring Engineer (Career Level D) in London, Cheltenham, or Ipswich. In this full-time, onsite role (Monday–Friday, 9 am–5 pm), you will lead the architectural direction for health and security monitoring technologies, working within a specialist security team protecting critical national infrastructure. A competitive salary, 10% on-target bonus, and a £5k DV clearance allowance are offered alongside extensive benefits. DV Security Clearance (requiring 10+ years of UK residency) is mandatory.

Requirements

  • Familiarity with Linux operating systems is required.
  • Experience required with one or more: monitoring and observability tools (CheckMK, Prometheus, Zabbix); SIEM tools (Elastic Security, Splunk, Trellix ESM); dashboarding and visualisation tools (Kibana, Grafana).
  • Essential skills include IT Infrastructure Architecture/Design, Systems Integration, Troubleshooting, Automation scripting, and Performance monitoring.
  • Preferred skills: Ansible automation, SNMP network monitoring, NiFi data pipeline tools, and data tuning/quality processes.
  • No specific degree or minimum years of experience are explicitly stated.

Skills & Responsibilities

  • IT Infrastructure Architecture/Design: Provide architectural direction for health and security monitoring technologies across a large platform.
  • Systems Integration & Monitoring Tools: Administer and deploy observability and SIEM tools such as CheckMK, Prometheus, Zabbix, Splunk, and Elastic Security.
  • Dashboarding & Visualisation: Build and work with visualisation tools like Kibana and Grafana to support operational use cases.
  • Automation Scripting: Champion the use of automation and orchestration capabilities to promote efficiency and improve working processes.
  • Documentation & Collaboration: Document deployment and maintenance processes while collaborating with technical architects and operational teams.
  • Potential transition routes: People from Systems Administrator, DevOps Engineer, or Network Engineer roles may bring troubleshooting and infrastructure skills, alongside meeting mandatory Linux and monitoring tool requirements.

Job description

Recruiter: Lloyd Hughes

Career Level: D

#BTSEC25

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (https://www.gov.uk/government/publications/united\-kingdom\-security\-vetting\-clearance\-levels/national\-security\-vetting\-clearance\-levels). An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters

You'll be joining a specialist security team that is a trusted partner to our customers, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities, and your contribution is always valued. As one of our Infrastructure Engineers, you will be taking the lead in a diverse, fast-paced, constantly evolving team where we deliver world class secure platforms that make a real difference to our customers.

This job role can be based in London, Cheltenham or Ipswich. Onsite (5 days office based). Monday-Friday 9am-5pm. DV Security Clearance is required. Must have lived in UK for 10+ years to obtain clearance.

What you’ll be doing

  • Providing the architectural direction for health and security monitoring technologies across a large platform
Apply now
BT Group

Infrastructure Monitoring Engineer

Cheltenham, Ipswich, London
On-site
Competitive salary + 10% bonus + £5k DV allowance
Engaging closely with operational teams to understand their use cases and requirements for monitoring toolsets
  • Collaborating with technical architects and security leads to ensure compliance with design standards and security requirements
  • Documenting processes and procedures required for deployment, maintenance and operational use of monitoring technologies
  • Champion the use of automation and orchestration capabilities to promote efficiency and improve working processes
  • Essential Skills

    • IT Infrastructure Architecture/Design
    • Systems Integration
    • Troubleshooting
    • Automation scripting
    • Performance monitoring

    What we'd like to see on your CV

    Mandatory

    • Familiarity with using Linux operating systems

    • Experience with one or more of the following areas

      • Administering or deploying monitoring and observability tools such as CheckMK, Prometheus or Zabbix
      • Administering or deploying SIEM tools such as Elastic Security, Splunk or Trellix ESM
      • Working with dashboarding and visualisation tools such as Kibana or Grafana
    • Administering or deploying monitoring and observability tools such as CheckMK, Prometheus or Zabbix

    • Administering or deploying SIEM tools such as Elastic Security, Splunk or Trellix ESM

    • Working with dashboarding and visualisation tools such as Kibana or Grafana

    Preferred

    • Ansible automation experience
    • Knowledge of monitoring networking equipment using SNMP
    • Understanding of data pipeline tools like NiFi
    • Experience working in operational environments

    Knowledge of data tuning and data quality processes

    Benefits

    • Competitive salary
    • 10% on target bonus (Depending on country based)
    • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
    • 25 days annual leave (not including bank holidays), increasing with service
    • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
    • World-class training and development opportunities
    • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
    • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
    • 24/7 private virtual GP appointments for UK colleagues​
    • 2 weeks paid carer’s leave ​
    • World-class training and development opportunities​
    • Option to join BT Shares Saving schemes.
    • Discounted broadband, mobile and TV packages
    • Access to 100’s of retail discounts including the BT shop

    #LI-Onsite

    Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.

    In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors.

    A FEW POINTS TO NOTE:

    Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

    We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

    DON'T MEET EVERY SINGLE REQUIREMENT?

    Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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