Digital Partnerships Transformation Manager

Job Description

About the role

As part of BT Digital, we’re spearheading and driving the digital transformation of one of the UK’s most recognisable brands. We’re talking about driving new digital experiences for our customers in new markets, transforming our architecture and developing industry leading capabilities in Data, AI, Fintech and Healthcare. We’re stripping out unnecessary complexity for customers and colleagues and introducing agile methodologies.

The Finance community, including Partnerships play a critical role in driving the Digital transformation: we set and implement the overall BT Digital strategy and plans and we are the engine room driving the outcomes required for our customers. We work across multiple customer units (e.g., Consumer, Enterprise, Global divisions) covering needed updates to products, customer journeys, platforms, 3rd parties, strategic partners, IT architecture and innovation.

What you’ll be doing

• Partnerships is a key enabler within Digital and is pivotal to creating a new BT. The Transformation team and this role have been designed to drive outcomes required to deliver the Digital and BT transformation.
• This role is pivotal to enabling the Digital strategy and plans to be delivered as the role will drive an ambitious Digital transformation for ecosystems of partners across performance, data insights and commercial optimization, utilising the best of data and AI capabilities across Digital, that creates a world class partner ecosystem management engagement.
• Execute the Digital ecosystems transformation initiatives, including benefit realisation – from ideation through to execution on renewals related landscape and manage Digital’s partner efficiency plan through an interlock process between programmes and units on key commercial renewal portfolios.
• Accountable for driving cost reduction initiatives related to third party spend for Digital Partner Ecosystems efficiency and Sourcing initiatives, including benefit realisation – from ideation through to execution and associated benefit realisation that drives Digital vision and strategy for architecture domains and supplier portfolios and footprints in BT.

Essential Skills / Experience

• Significant experience with Digital transformation, strategic sourcing & cost reduction and sourcing Operating Model Design & implementation
• Experience in contract reviews and software supplier product portfolios to explore and articulate alternative solutions to reduce cost and improve service outcomes.
• Proven track record of developing and delivering impactful sustainable change programmes
• Have a proven grasp on technology industry architecture key principles and trends and using this insight to influence business decisions and outcomes
• Advanced MS Office skills including Word, Excel and PowerPoint

Desirable Skills / Experience

• Practical experience in digital transformation, strategic sourcing, cost reduction, supplier innovation and benchmarking
• Defining and delivering transformation strategy which includes re-structuring large deals
• Defining and managing transformation strategy
• Defining and deliver commercial management and cost reduction projects
• Knowledge of vendor management function
• Experience in at least one of the key Technology Sourcing domains: Application Development, Application Maintenance (ADAM), Networks, Data Centres, Cloud, Hosting or End User Computing
• Commercial acumen for financial and commercial negotiation and full TCO analysis over medium and long term with internal and external factors.

Our Package

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank holidays), increasing with service with buy holiday option
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.