Job Req ID: 64387
Posting Date: 15-Nov-2026
Function: Software Engineering
Location: Bengaluru
Salary: Competitive
About the role
We are seeking a highly experienced Design Specialist who can architect advanced service assurance and observability solutions across hybrid and cloud native environments. The ideal candidate will have strong hands on expertise in automation (Ansible), CI/CD (Jenkins), modern observability stacks, and Kubernetes.
This role blends Service Assurance, Observability, Cloud native engineering, and industry standard frameworks (TMF). Exposure to Autonomous Networks and AI driven automation is a significant advantage.
What you’ll be doing
• Design and deliver end to end Service Assurance and Observability architectures covering metrics, logs, traces, events, topology, and reporting.
• Implement and scale cloud native observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc.).
• Architect solutions aligned to TMF Open Digital Architecture (ODA) and TM Forum standards.
• Build automation frameworks using Ansible, including playbooks, roles, reusable automation modules, and orchestration patterns.
• Develop CI/CD pipelines on Jenkins for continuous integration, automated testing, and deployment of automation artefacts.
• Design observability and monitoring integrations for Kubernetes and containerized microservices.
• Produce high quality HLDs, LLDs, test plans, deployment patterns, and operational handover artefacts.
• Collaborate with product, architecture, and operations teams to ensure operational readiness and seamless service integration.
• Contribute to innovation initiatives around AI assisted assurance, AIOps, and Autonomous Network evolution.
Essential Skills / Experience
• 10–15 years of deep hands on experience in Service Assurance and Network Management Systems.
• Strong expertise in cloud native observability stacks, including:
o Prometheus / Grafana
o OpenTelemetry (OTLP metrics, logs, traces)
o Jaeger / Tempo for distributed tracing
• Strong automation capabilities with Ansible (roles, playbooks, modular design).
• CI/CD experience with Jenkins (pipelines, integrations, automated deployments).
• Strong knowledge and a fair bit of hands on expertise in Kubernetes
• Strong understanding of TM Forum standards, including:
o TMF Open APIs (TMF628, TMF638, TMF642, etc.)
o ODA architecture concepts
o Service orchestration and assurance principles
• Solid understanding of networking fundamentals (LAN/WAN, SDWAN, routing, switching).
• Ability to convert business requirements into scalable architecture and design blueprints.
• Understanding of microservices, APIs, event driven architectures, and cloud native design patterns.
Desirable Skills / Experience
• Knowledge of Autonomous Networks maturity models, intents, closed loop automation, and L0–L4 autonomy concepts.
• Experience with AI/ML or AIOps solutions, including anomaly detection and predictive assurance.
• Exposure to service modelling, topology modelling, and assurance data pipelines.
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What Will Make You Successful
• Engineering driven mindset with strong curiosity and ownership.
• Ability to simplify complex architectures and communicate clearly.
• Collaborative nature and willingness to engage deeply with Bengaluru based engineering teams.
• Passion for building automated, observable, resilient systems.
• Positive attitude — and a sense of humor always helps.
BT is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
