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Working at BT Group

  • Company employees
    100,000 across BT Group (24,000 at BT Business)

Hiring in

  • Europe
  • Brazil
  • India

Office locations

Join as a Customer Solution Design Professional based in Budapest or Debrecen, Hungary with a hybrid working model (3 days in office, 2 days remote). Play a key role in preparing high-quality network designs, leading virtual teams, and providing technical consultancy for multinational enterprise customers.

Requirements

  • Industry accreditation at professional or expert level in ICT (e.g., Cisco) or equivalent experience in WAN, LAN, and Wi-Fi.
  • Fluent English language skills.
  • Experience in pre-sales, technical design creation, and leading virtual teams in a global environment.
  • In-depth knowledge of MPLS, LAN/WLAN technologies, TCP/IP, and routing protocols.

Skills & Responsibilities

  • Network Design: Prepare and deliver high-quality HLD, MLD, and LLD network designs according to project scope and budget.
  • Technical Consultancy: Provide expert technical guidance and consultancy for large multinational customers and business partners.
  • Team Leadership: Coordinate and technically supervise global teams of network designers and technical experts.
  • Problem Solving: Collaboratively work with engineers to resolve complex design and implementation issues.
  • Potential transition routes: People from Network Engineer, Solutions Architect, or Technical Consultant roles may bring strong routing and client-facing skills, alongside meeting mandatory networking requirements.

Job description

Location: Hungary, Budapest or Debrecen

Why Choose Our Team

• We offer you network related trainings and ability to get the official certificates (e.g.: Cisco).

• Lab environment to test and pilot new ideas and exposure to the latest emerging technologies (SDN, NfV & SD-WAN (Viptela, Nokia Nuage, Meraki))

• Be part of a highly skilled team with extensive knowledge in the industry and opportunities for a global carrier path

• Opportunity to work for large companies with hundreds of sites across the Globe.

What you’ll be doing

• Prepare and deliver high quality (standard or custom) network designs (e.g.: HLD, MLD, LLD) and/or customer solutions according to the project scope and schedule, within budget. Regularly maintain overall solution documents as required.

• Define and agree the project scope, estimate the time, budget and resources required to support the deliverable.

• Collaboratively work with other designers, engineers to resolve design and implementation issues.

• Provide technical consultancy for large multinational customers and business partners.

• Work together and technically coordinate or supervise a global team of network designers.

• May lead a matrix (virtual) team of technical experts to deliver network design solutions and providing technical guidance to a larger matrix team.

• Be responsible for end-to-end technical solution.

• Act as a technical ambassador for the company.

Skills required for the job

Soft skills

• Ability to meet the customers’ needs in line with the business requirements.

• Ability to explain and present difficult technical concepts to a variety of audience special focus on senior management.

• Ability to lead a team of network designers and take active part in their professional development

• Focusing on the objectives and the required outcomes of the processes while delivering a service.

• Working with a cooperative and positive attitude in a group setting to achieve common goals.

• Ability to build strong and reliable relationship with external customers (special focus on senior management level). Act as trusted partner or advisor for key stakeholders and decision makers of internal and external customers.

• Have excellent Customer facing and communication skills, as you will be working directly with external BT customers and partners.

Professional skills

• Analytical thinking and designer mindset

• Industry accreditation (e.g.: Cisco) at professional/expert level in ICT with special focus on Service provider or Enterprise networking or equivalent experience (WAN, LAN, Wi-Fi).

• Ability to interpret Customer needs, assess the full requirements, identify solutions to standard and non-standard requirements.

• Experience on pre-sales activities.

• Experience in creating high quality technical designs, Customer facing proposals and detailed cost models.

• Good commercial acumen and knowledge of commercial & financial processes.

• Experience in leading virtual teams in a global environment.

• Planning and implementations across a wider range of ICT Infrastructure elements (Security, WAN optimization, Load Balancing etc.) is an advantage.

Technical skills

• Knowledge of MPLS, MPLS VPN solutions (both L2 & L3).

• In depth knowledge of LAN technologies, such as stack, VSS, VPC, Nexus technologies

• In depth technologies of WLAN in Enterprise networks, such as WLC, anchor, BYOD, FlexConnect

• Thorough knowledge of the TCP/IP protocol Suite, VLSM, IP address allocation and RIPv2, EIGRP, OSPF and BGP routing protocols, Multicast protocols like PIM, SSM & IGRP

• Quality of Service for both LAN & WAN environments

• Technical competency should cover components such as routers, switches, routing protocols, multicast, QOS, network management platforms etc. This is not an exhaustive list but is intended to demonstrate the complexity and range of components that make up our network service Portfolio.

• Skills with diagnostic tools including ability to interpret and analyse output from network management systems, router and switch diagnostics

Language skills

• English on a fluent level

• Any European language (e.g.: French, German) on a conversational level is an advantage

Additional Allowances and Benefits

Compensation and benefits:
• Attractive salary
• Cafeteria package - HUF 600,000/ year
• Performance-based bonus
• Comprehensive private health care package for all the employees, which can be extended to family members
• Nursery support for mothers returning from maternity
• Extended paternity leave: 10+10 day fully paid days
• Commuting allowance
• Home office allowance
• Employee discount opportunities
• Highly affordable mobile packages for the family as well

Work atmosphere and community:
• New high-class offices both in Budapest and Debrecen
• Wide-range of company and community programmes (including support for different sport activities)

Flexibility:
• Family-friendly culture
• Smart working approach (hybrid working model, 3 together, 2 wherever)

Apply now
BT Group

Customer Solution Design Professional

Budapest, Debrecen
Hybrid
Attractive salary + HUF 600,000/year cafeteria + performance-based bonus

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