Commercial Professional

Closing Date: 2nd August 2026

Location: Chippenham

Security clearance is required for this role.

Why this job matters

We’re looking for a Commercial Contract Specialist to help manage contracts from start to finish, ensuring obligations are clear, risks are identified, and strong contract governance is maintained.

You’ll play a key role in monitoring contract performance, working with stakeholders to manage risks, and supporting solutions that protect the organisation’s commercial interests.

Working closely with commercial, programme, legal, finance, procurement, and operational teams, you’ll help ensure contracts are delivered successfully while building strong relationships across the business.

What you’ll be doing

• Support the Contract & Business Development team in managing customer contracts, from drafting and negotiation through to execution and delivery.
• Manage the administration, renewal, and ongoing lifecycle of customer and supplier contracts.
• Monitor contract performance, including obligations, milestones, deliverables, and key dates, ensuring actions and issues are identified and addressed.
• Support monthly billing, financial forecasting, and the management of contract P&L performance, including monitoring revenue, costs, and commercial risks.
• Maintain contract governance processes, ensuring contracts and amendments are managed in line with internal requirements.
• Prepare contract updates, change proposals, notices, and other contractual communications.
• Work with internal teams to support successful contract delivery and identify opportunities to improve contract management processes.
• Support the identification, assessment, and management of contractual and commercial risks throughout the contract lifecycle.
• Maintain risk and issue registers, ensuring risks are regularly reviewed and mitigation actions are progressed.
• Assist with the development and implementation of risk mitigation plans.
• Monitor emerging contract issues, escalating key risks where required.
• Support internal and external governance activities to strengthen contract risk management.

The skills you’ll need

• Experience supporting commercial or contract management activities.
• Good understanding of contract lifecycle management principles.
• Experience identifying and managing commercial and contractual risks.
• Ability to analyse contractual information and communicate findings clearly.
• Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint.

Here are some of the great benefits we offer

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

Our working model

Hybrid policy: Three in the office, two remote

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.