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BT Group • IND-Gurugram-IQ

CDM Expert

Employment type:  Full time

Job Description

About the role

The Commercial Operations Associate 3 assists the delivery of sales programs and bid pursuits, contributing to commercial outcomes with customers.

What you’ll be doing

1. Assists with commercial initiatives and utilises tools to support delivery of sales and profit targets.
2. Assists the implementation of key sales tools such as bonus calculators and sales presentations.
3. Assists with basic reporting and forecasting needs to support sales payplan deliverables.
4. Collates and gathers information to support interactions between the sales and the deals team to ensure all relevant information is captured accurately and in a timely manner, driving towards successful deal registration approval within the SLA (service level agreement) set.
5. Assists with sales processes and provision of commercial operations support to internal stakeholders throughout customer lifecycles with minimal guidance.
6. Assists in the preparation of quotes for distribution partners with all the required information included and within the committed SLAs with minimal guidance.
7. Uses existing procedures and analysis of information to solve standard and straightforward non-standard problems.

Essential Skills / Experience

Desirable Skills / Experience

Our Package

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Hungary

India

Malaysia

Singapore

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025