Job Req ID: 63838
Posting Date: 06th November 2026
Function: Finance
Location: London, Bristol or Birmingham
Flexible Working: The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week
About the role
The Retail channel encompasses traditional own stores and franchise operations, alongside emerging growth areas such as Community Engagement Partners, Field Sales and Store-in-Store partnerships (e.g. Costco). Over the past four years, Retail has continued to grow, supported by significant investment to enhance store capability and drive the wider local strategy.
This is a key role in supporting the delivery of Consumer's financial objectives. You will develop a comprehensive understanding of Retail performance, providing commercial and financial insight while constructively challenging leaders on business performance, cost management and investment decisions.
You will also play an important role in supporting the strategic local agenda, which is backed by significant investment and sponsorship from the Consumer CEO. The role will provide exposure to high-profile strategic priorities, with work often linked directly to requests from the Consumer CEO, particularly around the future direction of the retail store estate, including own stores, franchise operations and wider local initiatives.
This is an excellent opportunity to rapidly build your knowledge of the Retail business and its associated channels, while developing your communication, stakeholder management and leadership skills. You will also have the opportunity to apply best-in-class analytical techniques to generate insight and support senior management decision-making.
The role also includes line management responsibility for one Grade E colleague, providing an opportunity to develop your coaching and people leadership skills.
What you’ll be doing
•Lead on summarising the Retail financial position and performance for budgeting, RLT meetings and CFO/Director reviews. Deputise at Retail Leadership Team meetings as required.
•Develop business cases linked to the store estate and wider store estate strategy, including investment decisions, closures, openings, consolidations and the optimisation of stores, alongside local and franchise strategies.
•Lead Post-Investment Reviews, collating financial and non-financial data and producing outputs for senior management review.
•Oversee store profitability reporting and lead subsequent performance reviews with Store Directors.
•Coordinate with Business Partners to track risks and opportunities relating to EE Property.
•Manage risks to the MTP within Retail Property, collaborating with the wider Retail team on TLC and Other Costs.
•Support month-end processes by tracking actual spend against target and prior year, investigating variances with Central Finance and ensuring financial accuracy and understanding.
Essential Skills / Experience
•Demonstrate strong analytical skills, with the confidence to constructively challenge Business Partners and provide meaningful commercial insight.
•Build trusted relationships with stakeholders, using strong collaboration, influencing and communication skills to share knowledge and achieve the best outcomes for Consumer.
•Demonstrate sound judgement and effective decision-making in ambiguous situations, including when working with incomplete information or managing differing opinions.
Desirable Skills / Experience
•Fully qualified accountant (ACA, CIMA, ACCA or equivalent).
•Ability to identify issues, establish root causes and use financial analysis and insight to diagnose and solve problems.
•Excellent Microsoft Office skills, particularly PowerPoint and Excel, with the ability to model scenarios and work confidently with large data sets.
•Demonstrable professionalism, with the ability to operate effectively in a complex, fast-paced business environment.
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
