Apple Mac Success Specialist

Job Description

Closing Date: Monday 30th June 2025

Location: your base location can be either Birmingham, Bristol, London or Manchester

Why this job matters

As the Apple Mac Success Specialist, you’ll have a crucial role driving the sales and go-to-market strategies for BT Business using Apple products and solutions, with a critical focus on Apple Mac.

You’ll develop key relationships with Apple stakeholders and leverage specialist knowledge of Apple’s product portfolio. Your role will be pivotal in creating a new cross-functional virtual “Mac Success Team” to foster customer success and revenue growth.

What you’ll be doing

• Working with cross-functional stakeholders to help build a comprehensive Apple strategy for BT Business.
• Helping to landscape the customer base to determine the addressable markets for the Apple Mac portfolio in relevant vertical sectors.
• Mentoring sales team members to enhance their expertise and understanding of Apple products, facilitating deal qualification, and driving new business sales opportunities for Apple Mac.
• Maintaining technical expertise in the Apple portfolio to keep up to date with technology developments, market movements and competition.

What you'll bring

• Direct experience with Apple products, IT services, mobile telecommunications, or internet services.
• Experience collaborating with cross-functional stakeholders to develop go-to-market strategies for Apple products and solutions, particularly Macs.
• Able to work in both a technical and sales setting and mentor sales team members to enhance their experience in Apple products, especially Macs.
• Excellent communication skills and ability to become a trusted technical adviser to facilitate deal qualification and drive new business sales opportunities for Apple Macs.
• A strategic thinker with strong planning and project management skills.

What's in it for you

• On target bonus​
• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%​
• Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 25 days annual leave (not including bank holidays), increasing with service​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks paid carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes

Why UK Sales and Commercial
In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are:

Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors
Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools
Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force

Why Business

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.