Account Manager - Banking & Finance

About the role

What you’ll be doing

• Manage a portfolio of 7–12 banking and financial services accounts, aiming to actively grow BT’s presence and wallet share within those businesses.
• Manage forecasts, revenues and P&L for your accounts, ensuring targets are met and opportunities are accurately tracked.
• Build and execute account plans focused on “hunting” new opportunities within existing customers, from first contact through to successful close.
• Collaborate with solution specialists and cross-functional teams to understand customer pain points and design tailored, multi-tower solutions (e.g. connectivity, security, infrastructure).
• Develop multi-million-pound transformation programmes and opportunities, including underlay and overlay network solutions, cloud connectivity, and security services.
• Maintain deep understanding of financial services regulations (e.g., FCA, PRA) and ensure BT solutions meet compliance and security standards.
• Provide clear, proactive communication to customers and internal stakeholders, acting as the primary point of contact for your accounts.

Essential Skills / Experience

• Proven experience in account management or B2B sales, ideally with corporate or regulated industry customers.
• Knowledge of network architecture, cloud, and cybersecurity solutions.
• Demonstrated ability for solution selling, focusing on customer outcomes rather than individual products.
• Commercial acumen, including managing revenues and P&L ownership.
• Ability to engage credibly at multiple stakeholder levels.

Desirable Skills / Experience

Background in managing large, complex bids or contracts with extended sales cycles.
Ability to use data and insight to shape account strategy and articulate a compelling commercial narrative to customers.
Experience working across geographically virtual teams to deliver shared commercial outcomes.
Managing a portfolio of accounts and balancing hunting for new growth with developing existing relationships.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 65% on target bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria.

We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.