Account Manager

Join us:

At Vodafone, we’re not just shaping the future of connectivity for our customers — we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.
If you want to grow your career whilst finding the right balance between work and life, Vodafone offers the opportunity to help you belong and make a real impact.

What you’ll do:

In this dynamic role, you'll be at the forefront of developing and nurturing strategic relationships within our customer accounts. Your primary responsibility will be to retain existing revenues while driving growth across various product lines, including Connectivity, Cloud, SDWAN, Security, IoT, and SaaS. You'll consistently exceed targets in revenue, contribution margin, and customer satisfaction, actively addressing any issues to convert detractors into promoters. By leveraging your internal network, you'll ensure effective problem resolution and management, leading bid strategies for successful submissions. You'll develop a thorough understanding of the business drivers impacting your customers' industries, using a consultative sales approach to demonstrate the unique value and partnership Vodafone brings. As a strong customer advocate, you'll ensure all internal stakeholders understand the key challenges in the marketplace. You'll build robust relationships with C-suite stakeholders, negotiate and close complex opportunities, and drive both volume-based and large complex deals to closure in a timely manner. Your passion for sales and operational excellence will drive continuous improvement and high standards, ensuring accurate quarterly forecasts and collaborative efforts with peers.

Who you are:

Senior sales professional with 5+ years of experience in strategic, complex Tech, Telco, orFMCG/Consumer Goods sales roles.
Strong business acumen, presentation, and leadership skills.
Deep understanding of ICT and digital transformation.
Excellent communication and influencing skills.
Proven ability to build and maintain strong internal and external relationships.
Demonstrated success in driving customer satisfaction and achieving sales targets.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply — you may be the right candidate for this role or another opportunity.

What’s in it for you?

The flexibility to work how you perform best, with hybrid ways of working and real focus on work-life balance
A competitive package including salary, bonus and a strong pension to support you now and long-term
‘’Generous’’ flexible benefits allowance, plus access to comprehensive health and wellbeing support
Access to our on-site wellness centre and gym, alongside a wider wellbeing programme
Free mobile plan, device offers and exclusive discounts for you, your family and friends
Market-leading family policies and flexibility to support you at every stage of life
Real opportunities for career growth through learning, development and internal progression

Who we are:

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us.
Through our technology, we empower people — connecting everyone regardless of who they are or where they live — and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community with many different minds, abilities, backgrounds and cultures.
We’re committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included.
Vodafone is committed to supporting candidates with disabilities during the recruitment process. If you require any adjustments, please let us know.
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Together we can.
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