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Brit Insurance • London

Head of Operations

Employment type:  Full time
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8.5

/10

Transparency ranking

top 3
scores:
78%

Autonomy

70%

Hours flexibility

68%

Location flexibility

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Job Description

We’re looking for a Head of Operations

About Brit

At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too.

We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.

What you’ll be doing

As Head of Operations, you’ll lead high quality service delivery from Brit’s underwriting support services across all underwriting channels (delegated, open market and inwards reinsurance), ensuring service delivery is clearly aligned to business need and measurably delivering good outcomes.

In this role, you’ll also ensure continual drive for process, data quality and control environment improvement within all underwriting operations services lines (Delegated, Open Market/Treaty, Internal Broker and Credit Control) and play a full role as a member of the Brit Operations Leadership team in delivering a high-quality operations function to BGS.

We welcome everyone wholeheartedly

We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.


Accessibility

We’re located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17 – 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction.

The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins).

The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building.

If you have any other questions regarding accessibility, please ask.

Company benefits

Shared parental leave
Enhanced paternity leave
Enhanced maternity leave
Adoption leave
Health insurance
Dental coverage
Non-contributory pension
Annual bonus
Share options
Life assurance
Cycle to work scheme
Faith rooms
Pregnancy loss leave
Fertility treatment leave
Carer’s leave
Open to job sharing
Open to part time work for some roles
Gym membership
Compassionate leave
Menstrual leave
Bank holiday swaps
Volunteer days
Employee assistance programme
Salary sacrifice
Charity donation scheme
L&D budget
Enhanced sick pay
Enhanced sick days
Mental health platform access
Travel loan

Working at Brit Insurance

Company employees

Approximately 750

Gender diversity (male:female)

66:34

Currently Hiring Countries

United Kingdom

Office Locations

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023
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