Associate Enablement Program Manager, Highspot Administrator

Job Description

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

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Boomi’s Revenue Enablement team is seeking a detail-oriented, proactive Enablement Admin to support the management and governance of employee-facing content within Highspot. This role will partner with global stakeholders to ensure content is well-organized, compliant with governance standards, and easy for employees to access and use.

This is a part-time role, ideal for someone with experience in content management systems and a strong eye for detail, process, and consistency.

Key Responsibilities

• Content Management & Publishing

• Support the publishing and maintenance of content in Highspot, ensuring alignment with governance policies and best practices.
• Assist internal publishers with tagging, organization, and formatting for optimal usability.
• Partner with the Office of the CEO to upload and manage executive communications content.

• Governance & Compliance

• Project-manage all stakeholders in quarterly governance reviews to identify outdated, duplicate, or misaligned content.
• Provide feedback and partner with publishers to ensure adherence to Boomi’s governance framework.
• Maintain version control and archiving standards.

• Stakeholder Support

• Act as a point of contact for content publishers, providing guidance and resolving issues related to Highspot usage.
• Collaborate with the Enablement team and Head of Content Strategy to ensure consistent global content standards.
• Collaborate with cross-functional teams to deploy new "Spots," "SmartPages," and sales plays.
• Develop how-to guides for new and existing users on how to effectively use Highspot.

• Data Analysis and Reporting:

• Monitor and analyze platform usage, content engagement, and user adoption metrics.
• Generate and deliver reports to leadership and stakeholders on the effectiveness of content and training.
• Use data-driven insights to recommend improvements to content strategy, training programs, and platform configuration

• Best Practices & Process Improvement

• Apply Highspot best practices to enhance searchability, usability, and overall user experience.
• Recommend improvements to content workflows and support ongoing process optimization.
• Stay informed on Highspot's new features and functionalities and propose updates to enhance the platform's value.

Qualifications & Experience

• Experience with Highspot or similar content management systems (CMS, SharePoint, Seismic, Google sites, etc.).
• Strong attention to detail and ability to enforce governance policies with consistency.
• Excellent organizational and communication skills.
• Ability to work independently and manage tasks in a remote, global environment.
• Experience supporting executive communications or enablement teams preferred.

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.