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Working at BD

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Join Waters (incorporating BD Biosciences) as an Ingénieur Service Terrain based in the Rennes sector, France. In this full-time role, you will ensure the performance and reliability of complex laboratory and medical equipment through installation, maintenance, and technical support. The position offers a gross annual salary between 48,000 EUR and 52,000 EUR, depending on your experience.

Requirements

  • Solid technical skills for installing, maintaining, diagnosing, and repairing complex instruments and systems.
  • Strong customer orientation and analytical problem-solving abilities.
  • Rigorous adherence to quality and safety procedures, including ISO and GMP.
  • Excellent communication and organizational skills.
  • No specific educational degree or minimum years of experience are explicitly mandated in the posting.

Skills & Responsibilities

  • Technical maintenance and repair: Execute installation, preventative maintenance, diagnosis, and corrective repairs to restore equipment functionality quickly.
  • Quality and compliance: Perform qualifications, certifications, and performance verifications in accordance with safety and regulatory standards like ISO and GMP.
  • Customer relations and support: Build trust with clients, provide responsive service, promote good equipment usage practices, and identify commercial opportunities.
  • Administrative reporting: Complete service reports, update management systems, and ensure traceability of all operations.
  • Potential transition routes: People from electronic, electromechanical, or biomedical technician backgrounds may bring relevant troubleshooting and repair skills, alongside meeting strong customer service and technical requirements.

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

L’Ingénieur Service Terrain combine expertise technique, sens du service client et rigueur opérationnelle afin de garantir la performance des équipements et la satisfaction des utilisateurs. Il assure le support technique des instruments et systèmes auprès des clients, dans le respect des engagements contractuels et des niveaux de service convenus. Il est responsable de l’installation, de la maintenance préventive et corrective, du dépannage, de la réparation ainsi que de la vérification des performances des équipements.

Grâce à une communication efficace avec les clients et les différentes équipes internes, il contribue à fournir un service technique fiable, réactif et de haute qualité.

Responsabilités principales

  • Réaliser l’installation, la désinstallation et la relocalisation des équipements, ainsi que les opérations de maintenance préventive et corrective.
  • Diagnostiquer les pannes, identifier leurs causes et mettre en œuvre les actions correctives nécessaires afin de rétablir rapidement le bon fonctionnement des équipements.
  • Effectuer les qualifications, les certifications et les vérifications de performance des équipements conformément aux procédures qualité, de sécurité et aux exigences réglementaires applicables.
  • Planifier et préparer les interventions avec les clients, en vérifiant la disponibilité des pièces détachées, des outils et des consommables nécessaires, tout en assurant une gestion efficace des priorités et des délais.
Apply now
BD

Ingénieur Service Terrain Secteur de Rennes

Grenoble, Rennes, Vannes
Field-based
48,000 EUR to 52,000 EUR gross annually
  • Compléter les rapports d’intervention, mettre à jour les systèmes de gestion du service et garantir la traçabilité des opérations réalisées dans le respect des procédures administratives internes.
  • Développer une relation de confiance avec les clients, identifier leurs besoins, promouvoir les bonnes pratiques d’utilisation des équipements et transmettre aux équipes concernées les opportunités commerciales ou contractuelles identifiées.
  • Profil recherché

    • Solides compétences techniques permettant d’installer, d’entretenir, de diagnostiquer et de réparer des instruments et systèmes complexes.
    • Forte orientation client, avec la capacité de fournir un service réactif et de qualité tout en maintenant un haut niveau de satisfaction.
    • Excellentes capacités d’analyse et de résolution de problèmes techniques, sur site comme à distance.
    • Sens de l’organisation et autonomie dans la planification des interventions, la gestion des priorités et le respect des niveaux de service convenus.
    • Rigueur dans l’application des procédures qualité, de sécurité et des exigences réglementaires, notamment ISO et GMP.
    • Bonnes compétences en communication et capacité à collaborer efficacement avec les clients, les équipes Hotline, les équipes commerciales et les différents services internes.

    Fourchette de rémunération

    48 000 € à 52 000 € bruts annuels, selon l’expérience et les compétences du profil sélectionné

    Why Join Us?

    To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

    We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

    To learn more about BD visit https://bd.com/careers.

    Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

    Required Skills

    Optional Skills

    .

    Primary Work Location

    FRA Grenoble

    Additional Locations

    Work Shift

    At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

    Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

    Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

    Salary Range Information

    €37,100.00 - €59,375.00 EUR Annual

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