Document Coordinator

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

POSITION PURPOSE

To review patient medical supply documentation currently or previously obtained by the Sales Support team to ensure that the documents meet the compliance standards of the organization and of the industry.

PRIMARY DUTIES AND RESPONSIBILITIES

• Organizes and prioritizes all active and previously completed files from Sales Support for completion of current patient orders and AR Billing audit requests
• Completes special project chart approvals as assigned or directed by medical billing ops leadership
• Reviews patient records to ensure that it meets the compliance standards for clinical documentation and that information received and documented is accurate for billing purposes
• Identifies deficiencies and errors in documentation and returns them to department leadership or representatives for further processing
• Audits chart notes and records against information obtained and documented in multiple internal software systems to ensure accuracy
• Corrects errors when necessary to include documenting updates in the account notes, creating new patient folders, researching physician credentials via the software database, and/or reviewing billing/insurance guidelines
• Reviews aging files to facilitate the file closure process and will actively seek to obtain items to complete the file or refer back to sales support for further completion
• Track daily production and submit daily logs to direct supervisor
• Maintain a positive work atmosphere that embodies Liberator’s philosophy‐ Professional excellence, teamwork and integrity.
• Performs other duties and tasks as assigned

MINIMUM REQUIREMENTS OR QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of the position.

Education and Experience

• High school diploma or General Education Diploma (GED) required.
• Five years of related experience and/or training preferred; or an equivalent combination of education and experience.

Skills

Communication Skills

• Ability to read, analyze, and interpret medical supply publications, insurance guidelines, technical procedures, and training materials.
• Ability to prepare clear and professional business correspondence for internal and external stakeholders.
• Ability to effectively communicate information and respond to questions from management, team members, healthcare providers, and customers.

Mathematical Skills

• Ability to calculate figures and amounts such as percentages, proportions, commissions, discounts, and other business-related calculations.
• Ability to apply intermediate mathematical concepts to support operational and performance objectives.

Reasoning and Analytical Skills

• Ability to solve practical problems and make sound decisions in a fast-paced environment.
• Ability to interpret and apply instructions provided in written, verbal, diagram, or schedule form.
• Strong analytical skills with the ability to assess workflow trends, identify process improvements, anticipate potential barriers, and make recommendations to improve efficiency and outcomes.

Computer Skills

• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Experience using databases, CRM platforms, document management systems, and other business applications preferred.
• Ability to learn and navigate company-specific software systems efficiently.
• Ability to type 40 WPM

Telecommunications Skills

• Ability to effectively utilize call center telecommunications systems, phone platforms, and related technology.

Minimum Requirement:

• High School Diploma or GED

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA FL - Stuart Airport Road

Additional Locations

Work Shift

US BD 1st Shift 830am-5pm (United States of America)