Water Regulations Technical Co-ordinator

Job Description

Water Regulations Technical Coordinator
Circa £10,474 dependent on skills and experience – based on 15 hours a week
Permanent, part-time – 15 hours, 2 days per week or spread over 3 days
Norwich – Hybrid working

Dive into a world of opportunity and join our team!

We are looking for a Water Regulations Technical Coordinator to join our Water Regulations team on a part-time basis.

You will support the delivery of Anglian Water Fittings Regulation Compliance, within the Anglian Water region, through effective administration of the Water Regulations team.

This role is responsible for administering day to day correspondence e.g. letters and emails within specified service levels. You will maintain the Water Regulations database to ensure details are accurate and current in respect to inspections undertaken, contact details, and correspondence.

Key responsibilities

• Provide a telephone support service to Water Regulations Engineers and Industrial / Commercial customers

• Monitor the Water Regulations team mailbox

• Administer approval of Regulation 5 Drawings through the Engineers

• Book appointments with customers for Engineers and re-inspections

• Compile Inspection reports and send to customers whilst remaining compliant with Market Reform

• Chase customers for completion of remedial works

• Liaise with other Technical Coordinators to ensure that inspections are booked in and carried out on the Anglian Water sites

• Drive a culture of continuous improvement in Health & Safety, ensuring consistent standards are maintained

We invest in our people - as a valued employee, you’ll be entitled to:

• Personal private health care

• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

• 24-hour Virtual GP service for you and your household

• 25 days annual leave – rising with length of service and the ability to buy more

• Life assurance (up to 8 x salary)

• Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

• Bonus scheme

• Flexible benefits and working culture to support your wellbeing and lifestyle.

What does it take to be successful?

• Experience of working within an administrative role

• Excellent computer literacy and database skills

• Able to work to tight deadlines

• Good customer service skills

• Flexible, with the ability to adapt and challenge

Inclusion at Anglian Water:

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing date: 29th June 2026

#loveeverydrop