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Anglian Water Services

Flow Support Lead

Salary:  £37,000 per annum
Location:  Peterborough | Norwich | Lincoln | Huntingdon | United Kingdom
Location flexibility:  3 office days / week
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Job Description

Salary: Circa £37,000 per annum
Location: To be based in either Peterborough, Huntingdon, Lincoln or Norwich
Contract: Permanent
Working Hours: Full-time, 37 hours per week (flexible working opportunities available)

Make every drop of your potential count!

We invest in our people - as a valued employee, you’ll be entitled to:

  • Personal private health care

  • Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

  • 24-hour Virtual GP service for you and your household

  • 25 days annual leave – rising with length of service and the ability to buy more

  • Life assurance (up to 8 x salary)

  • Personal accident cover (up to 5 x salary)

  • Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

  • Bonus scheme

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  • Flexible benefits and working culture to support your wellbeing and lifestyle.

Help protect the environment through data-driven decision making.

We're looking for a Flow Support Lead to join our Water Recycling Regulatory Flow Data Team. In this role, you'll use operational and regulatory data to help ensure environmental compliance, influence operational decisions, and support our commitment to protecting rivers and waterways across the region.

You'll play a key role in supporting our operational teams by providing technical expertise on regulatory Flow to Full Treatment (FFT) and Event Duration Monitoring (EDM) compliance. Through detailed analysis of operational telemetry and regulatory data, you'll identify emerging risks, investigate anomalies and help drive informed operational decisions that protect the environment and ensure regulatory compliance.

Working closely with operational managers, engineers, regulatory colleagues and legal teams, you'll be trusted to provide insight, guidance and technical support across a range of complex investigations and business-critical activities.

What will you be doing?

  • Producing and assuring FFT and EDM compliance information to support operational decision making.

  • Analysing telemetry and operational data to identify trends, anomalies and emerging compliance risks.

  • Investigating data quality issues and working with technical stakeholders to resolve them.

  • Supporting operational teams with technical advice on flow monitoring, telemetry and regulatory reporting.

  • Creating and managing Flow Investigation Plans (FIPs), ensuring investigations are tracked through to completion.

  • Supporting regulatory and legal data requests through detailed analysis and evidence gathering.

  • Maintaining accurate records of investigations, risks and mitigation activities.

  • Working collaboratively across operational, engineering and environmental teams to continually improve regulatory performance.

What does it take to be successful?

We're looking for someone who enjoys solving complex problems, working with data and collaborating with others to deliver great outcomes.

You'll ideally have:

  • An interest in FFT, EDM monitoring and environmental regulations.

  • Experience using operational telemetry systems such as IRIS/ViewX.

  • Excellent analytical skills with the ability to interpret complex technical data from multiple sources.

  • Strong organisational skills with the ability to prioritise multiple activities and meet deadlines.

  • Excellent communication skills, with the confidence to explain technical information to a wide range of stakeholders.

If you're naturally curious, enjoy identifying solutions from complex data and want to make a real impact on environmental performance, we'd love to hear from you.

Inclusion at Anglian Water

At Anglian Water, we're committed to creating a workplace where everyone feels they belong.

We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer.

We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Closing Date: 9th September 2026

Interviews: Week commencing 21st September 2026 onwards

#loveeverydrop
#LI-EW1

Working at Anglian Water Services

Hybrid

A little flex time – depending on the team

Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 7% - you pay in 7%, we pay in 14%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neonatal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026