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Anglian Water Services

Continuous Improvement Lead

Salary:  £50,000 per annum
Location:  Thorpe Wood House | Enterprise House | Lancaster House | Norwich Hub | United Kingdom
Location flexibility:  3 office days / week
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Job Description

Circa £50,000

Full Time, 37 Hours per Week

Location: Anywhere across the Anglian Water region with regular travel to operational sites and monthly team meetings in Peterborough or Huntingdon

Transform performance. Protect the environment.

At Anglian Water, we're committed to delivering exceptional service for our customers while protecting the environment we all depend on. We're looking for a proactive and driven Continuous Improvement Lead to join our Water Recycling team and help shape the future of our pollution reduction and environmental improvement programmes.

This is a fantastic opportunity to influence business-wide change, work alongside senior stakeholders, and play a key role in delivering regulatory and environmental outcomes that make a real difference across our region.

What you'll be doing

As a Continuous Improvement Lead, you'll be at the heart of identifying, driving and embedding improvements across our Water Recycling business. You'll lead investigations, coordinate improvement plans, and use data-led insights to develop meaningful solutions to operational challenges.

Working closely with operational teams, analysts and stakeholders across the business, you'll:

-Lead continuous improvement initiatives that help reduce environmental incidents and improve operational performance.

-Coordinate and facilitate reviews following pollution events, ensuring actions are identified, tracked and delivered.

-Own and support delivery of pollution reduction improvement plans.

-Analyse complex data sets and translate findings into clear, evidence-based reports and recommendations.

-Challenge existing practices and influence positive change across multiple teams.

-Develop strong relationships with stakeholders at all levels, including senior leaders.

-Support the preparation and publication of key regulatory and environmental submissions.

-Drive a culture of innovation, learning and continuous improvement.

What does success look like?

You'll thrive in a fast-paced environment where priorities can shift quickly. You'll be comfortable balancing strategic planning with hands-on delivery and will enjoy solving complex problems while maintaining focus on long-term outcomes.

We're looking for someone who can confidently challenge, influence and collaborate to achieve the best results for customers, communities and the environment.

What you'll bring

To be successful in this role, you'll have:

-Experience leading business improvement, change or operational improvement initiatives.

-Strong analytical skills with the ability to interpret data and communicate findings clearly.

-Excellent written communication skills, including producing detailed reports and business cases.

-Experience working with and influencing senior stakeholders.

-Strong problem-solving and critical-thinking capability.

-The ability to remain calm and resilient when managing competing priorities.

-A full UK driving licence and willingness to travel across the region.

It would be great if you also have:

-Experience within utilities, operational environments or regulated industries

Why Anglian Water?

People are at the heart of everything we do. In return for your expertise, you'll receive a competitive salary and benefits package, along with the opportunity to develop your career across one of the UK's largest and most innovative water companies.

You'll join a supportive team where your ideas are valued, your development is encouraged, and your work genuinely contributes to protecting our environment and enhancing our customers' experience.

Closing Date: Tuesday 27th October 2026

Interviews held: 6th November 2026

Love every drop and help us build a more resilient future for our region.

#loveeverydrop

Apply

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Working at Anglian Water Services

Hybrid

A little flex time – depending on the team

Company benefits

25-30 days annual leave + bank holidays
Adoption leave – 26 weeks full pay
Annual bonus
Annual pay rises
Bank holiday swaps
Bike parking – Secure bike parks at main offices
Buy or sell annual leave – 5 days (pro rata'd if part time)
Car allowance
Cinema discounts
Coaching
Coffee discounts
Collaboration spaces
Company car
Compassionate leave
Critical Illness Insurance – Personal Accident cover - providing a lump sum in the case of an accident leading to injury, death or disablement at any time, whether you are on company business or not
Cycle to work scheme
Death in service
Discretionary sick pay
Electric Car Salary Sacrifice – 2 schemes available
Employee assistance programme
Employee discounts
Employee recognition scheme
Enhanced maternity leave – 26 weeks full pay
Enhanced paternity leave – 4 weeks full pay
Enhanced pension match/contribution – Double the contribution you make up to 7% - you pay in 7%, we pay in 14%
Enhanced sick pay
Eye Care Support – Free eye tests for visual display unit (VDU) users, along with free/discounts on glasses
Faith rooms
Family health insurance – Discounted family health insurance. Available to select annually.
Fertility treatment leave
Further education support
Gym membership – Discounted gym membership
Hackathons
Health assessment
Health cash plan
Health insurance – Private Healthcare scheme including cover for pre-existing conditions
In house training
Income protection – Should you be unwell and unable to work for a period of time, the Income Replacement scheme may provide you with income for two years combined with sickness absence
Interest free loans
Learning platform
Life assurance
Life insurance – 8 times your basic annual salary
Loyalty programme – Awards for long service, along with increase in annual leave allowance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mental health support
Mentoring – including reverse mentoring and family leave returners
Neonatal leave
On-site catering
On-site shower
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave – 5 days paid
Physiotherapy
Pregnancy loss leave
Private booths
Private GP service – 24/7, unlimited remote GP appointments for you and your household
Professional subscriptions
Religious celebration leave
Reservist leave
Sabbaticals
Salary sacrifice
Secure on-site parking
Shared parental leave – 26 weeks full pay
Teambuilding days
Theme park discounts
Time off in-lieu
Volunteer days

Awards & Accreditations

2nd - Best Employee Wellbeing

2nd - Best Employee Wellbeing

Flexa awards 2026
Apply

Anglian Water Services

Regional Control Centre Leader - Water Recycling

£90,000 – £95,000 per annum

Lincoln, UK

#2 BEST EMPLOYEE WELLBEING

Company employees:

6500

Gender diversity (m:f:n-b):

66:33:1

Hiring in countries

United Kingdom

Office Locations