SKYWISE - Cloud Operations & Observability Engineer

Job Description:

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first-of-its-kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end-to-end operations, Skywise combines aircraft manufacturer expertise and digital know-how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

Our product portfolio has recently expanded, opening up exciting opportunities to harmonize, optimize, and revolutionize how we operate our cloud infrastructure. We are looking for a visionary engineer to help lead the charge.

As a Cloud Operations & Observability Engineer, you will play a pivotal role in the future of our digital platform operations. You will lead the assessment, design, and execution of our next-generation monitoring, observability, and alerting strategy.

You will partner with external experts and Skywise teams to design, build, and scale our next-generation observability platform. Your mission will be to bridge the gap between different engineering cultures, optimize our cloud platform operations for the entire expanded portfolio, and inject cutting-edge capabilities, such as AI/MLdriven operations (AIOps), into our ecosystem.

Your scope of activities:

• Observability & Telemetry Architecture
  
• Platform Harmonization: consolidation of fragmented monitoring tools into a single, unified control room
  

Your responsibilities:

• Audit and Identify Synergies & Gaps: Assess the existing technical setups, telemetry infrastructure, monitoring tools, and operational workflows across both the legacy and newly developed or acquired solutions. Identify redundancies, inefficiencies, and best practices in how the different organizations currently operate their cloud platforms.
  

• Define the Future State: Design a unified, scalable roadmap for technical operations, focusing on robust monitoring, observability, and proactive alerting.
  
• Cost & Best Practice Optimization: Implement "best cost" practices to ensure tool rationalization and optimal cloud spend.
  
• Innovate with AI/ML: Integrate Artificial Intelligence and Machine Learning (AIOps) into the monitoring roadmap to enable predictive alerting, automated incident response, and anomaly detection.
  

• Tooling Harmonization: Drive the migration, consolidation, and optimization of the observability toolset across the organization.
  
• Culture & Methods: Define and evangelize modern Site Reliability Engineering (SRE) methodologies across the operational teams.
  
• Knowledge Transfer & Sustainability: Shadow external consultants to absorb architectural designs, eventually taking full internal ownership of the observability roadmap and platform governance.
  

Technical profile and skills:

• Observability & Monitoring Ecosystems: Deep, hands-on experience designing and managing enterprise-level setups using Splunk, Grafana, or Datadog.
  
• Cloud Infrastructure: Strong expertise in Amazon Web Services (AWS). An active AWS Certification (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect) is highly preferred.
  
• AWS Native Monitoring: Proven experience with AWS CloudWatch and related native AWS governance/monitoring tools.
  
• Infrastructure as Code (IaC): Familiarity with tools like Terraform or CloudFormation to ensure observability-as-code.
  
• Proven experience on the field of platforms operations.
  

• Forward-Thinking Mindset: A strong interest or practical experience in applying Machine Learning/AI to operational data (AIOps).
  
• Collaborative Leadership: Ability to work across cross-functional, newly merged teams to drive consensus and execute a shared vision.
  
• Ability to communicate needs to senior management, explaining business value
  

What We Offer:

• Stable, full-time employment contract
  
• Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
  
• Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
  
• Co-funding for meals and commuting
  
• Access to the latest knowledge and technologies enabling professional development
  
• Opportunity to work on international projects and collaborate with global teams, including occasional international travel
  
• Private medical coverage
  
• Sport card
  
• Mental health support platform
  
• Life insurance
  
• Employee Stock Ownership Plan
  
• Employee referral program bonus (5000 PLN)
  

Recruitment Roadmap:

• HR screening (online)
  
• Technical interview
  
• Interview w/ Head of Digital Platform Operations
  
• Final interview w/ HR Business Partner (onsite)
  

Selection and Hiring Commitment

We thank all applicants for applying. Only selected applicants will be contacted.

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

Skywise Gdansk is operating within the Airbus Helicopters Polska Structure.

At Airbus Helicopters Polska sp. z o.o. Gdańsk Plant, the "Internal procedure for reporting legal violations and taking follow-up actions at Airbus Helicopters Polska sp. z o.o. Gdańsk Plant" is in effect. This procedure was introduced in accordance with the Act of June 14, 2024, on the protection of whistleblowers (Journal of Laws of 2024, item 928). In the event of any detected violations, whistleblowers can submit reports to the following email address: talent@skywise.com.

GDPR

In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"), we hereby inform you that:

The Controller of your personal data is Airbus Helicopters Polska Sp. z o.o., with its registered office in Łódź, al. Marszałek Józefa Piłsudskiego 85, 92-332 Łódź, KRS 0000481954, NIP 5252569191.

You can contact the Controller by phone: +48 42 201 40 04, email: contact.office.ahp@airbus.com, or in writing using the contact details provided.

In matters concerning the processing of your personal data, please contact us by email: contact.rodo.ahp@airbus.com or in writing to the Controller's registered office address, with the note "Data Protection." To ensure proper protection of your personal data, the Controller has appointed a Data Protection Officer, who can be contacted via email: contact.rodo.ahp@airbus.com. Your personal data will be processed for the purpose of the recruitment process and, if you provide appropriate consent, for future recruitment processes. The legal basis for data processing is: Conducting the recruitment process in accordance with the requirements imposed on the Controller under applicable law (Article 6, paragraph 1, letter c of the GDPR in conjunction with the provisions of national law - the Act of 26 June 1974 - the Labor Code), Consent to the processing of personal data to a broader extent than required by law, in a situation where the Candidate discloses such data voluntarily and on their own initiative (Article 6, paragraph 1, letter a of the GDPR and Article 9, paragraph 2, letter a of the GDPR - if it concerns special category data), Establishing, pursuing, and securing claims, as well as defending against claims related to the recruitment process (Article 6, paragraph 1, letter f of the GDPR - legitimate interest in proving the facts and pursuing or defending against claims), The recipients of personal data may be: Entities providing services related to the Controller's ongoing operations, e.g., in the field of IT - under relevant personal data processing agreements and ensuring that the aforementioned entities apply adequate technical and organizational measures to ensure data protection; Entities to which the Controller is obligated to transfer data under applicable law to the extent necessary for these entities to perform their duties; Entities with which the Controller cooperates in the provision of recruitment services; Entities from the Airbus Group. Personal data will be stored for the period necessary to conduct the recruitment process - a maximum of 3 months from its completion, and after this period, for the purposes and for the period and to the extent required by law or to secure any claims, until the statute of limitations expires. If you consent to the use of the application for future recruitment processes, your personal data will be stored for a maximum of 12 months or until you withdraw your consent to the processing of your personal data or submit an effective objection to data processing. You have the right to: Where processing is based on Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, you have the right to: access to your data, rectification, being forgotten, restriction of processing, data portability. Information regarding consent You may withdraw your consent to the processing of your personal data at any time, and its withdrawal will not affect the lawfulness of the processing carried out prior to the withdrawal. You can withdraw your consent by contacting us at talent@skywise.com. Where processing is based on Article 6(1)(c) of the GDPR, you have the right to: access your data, rectify your data, and restrict processing. Where processing is based on Article 6(1)(f) of the GDPR, you have the right to: access your data, rectify your data, be forgotten, restrict processing, and object to processing. You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe that the processing of your personal data violates personal data protection laws. Detailed information on the right to complain is available on the website: https://uodo.gov.pl/pl/p/dla-obywatela. Providing your personal data is voluntary. However, failure to provide the information specified in Article 221 of the Labor Code will result in the Data Controller not processing your application documents. Your personal data will not be transferred to a third country or international organization. Your personal data will not be subject to automated decision-making, including profiling. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.