Business Consultant - monday.com, Atlassian

Job Description

Company Description

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

Job Description

About the role

A Technical Consultant will work as part of a team helping clients get maximum value from monday.com and the Atlassian product suite - including Jira, Confluence, and related productivity technologies such as Slack.

This role bridges two ecosystems: serving as a primary delivery resource for monday.com professional services engagements while also contributing to Atlassian-based work when client demand requires it.

Day-to-day work spans requirements discovery, solution design, hands-on implementation, system integration, and process automation - ranging from configuring monday.com workflows and boards to Atlassian upgrades, migrations, and scripted solutions.

The role includes active participation in presales: contributing to scoping conversations, effort estimates, proposals, and platform demos for a range of client stakeholders. Staying current across both ecosystems - monday.com, Atlassian, and adjacent tools - is a natural and expected part of the position.

What you'll be doing

Discovery and Solution Design

• Lead early-stage discovery workshops to surface client needs, pain points, and process gaps across monday.com and Atlassian environments.

• Conduct stakeholder interviews and requirements analysis to define clear, actionable problem statements.

• Collaborate with colleagues and clients to design creative, scalable solutions - recommending the right platform for the right use case.

• Help clients make informed build vs. configure vs. integrate decisions based on their specific constraints and maturity.

• Participate in internal knowledge-sharing, methodology development, and delivery improvement initiatives.

Solution Delivery and Implementation

• Configure and implement monday.com solutions including boards, workflows, automations, dashboards, and integrations across monday Work Management, monday CRM, monday Dev, and monday Service.

• Deliver Atlassian implementations including installations, upgrades, migrations, and custom configuration for Jira, Confluence, Bitbucket, and associated tools.

• Build low/no-code integrations using IPaaS platforms such as Make.com and Zapier; develop scripted solutions using Groovy, Python, or REST APIs where appropriate.

• Apply change management practices to help clients adopt new workflows, govern their platforms effectively, and sustain improvements over time.

• Create measurable outcome frameworks so clients can track the before-and-after impact of implemented solutions.

• Produce thorough engagement documentation including solution design records, findings reports, and handoff materials.

• Provide training and enablement to stakeholders and end users across both platforms.

• Perform database administration, system administration (Linux/Windows), and application server configuration as needed for Atlassian environments.

Presales and Client Engagement

• Engage early in the sales cycle to understand client challenges and shape solution approaches across monday.com and Atlassian offerings.

• Contribute to scoping, effort estimation, and proposal development for both platforms.

• Deliver compelling platform demos tailored to the stakeholder audience - from end users to executive sponsors.

• Act as a trusted advisor and primary point of contact on active engagements, maintaining professional and efficient communication throughout.

• Manage multiple concurrent projects and deliverables with strong personal organization and prioritization.

Qualifications

What we're looking for

• Hands-on experience delivering monday.com professional services engagements for mid-market to enterprise clients.

• Working knowledge of the Atlassian product suite (Jira, Confluence, Bitbucket) in a consulting or technical delivery capacity.

• Experience with system integration and process automation using IPaaS tools (Make.com, Zapier) and/or REST APIs.

• Scripting experience in at least one language such as Groovy or Python.

• Familiarity with Agile, ITSM, ESM, and other enterprise IT practices.

• Experience managing change within a technical environment.

• Strong written and spoken English; proven ability to translate technical detail for non-technical audiences.

• Demonstrated experience presenting solutions and managing client relationships directly.

• Excellent organizational skills and the ability to manage a personal workload across multiple active engagements.

• Existing monday.com certifications.

• Self-starting, collaborative, and comfortable operating in a fast-paced remote environment.

Desirable

• Experience with system administration (Linux/Windows) and database administration in the context of Atlassian environments.

• Readiness to specialize in one or more monday.com product lines - monday CRM, monday Dev, or monday Service.

• Familiarity with Atlassian Marketplace apps, plugin configuration, and scripting frameworks.

• Understanding of enterprise architecture, cloud and on-prem IT environments, and non-functional requirements (scalability, availability, security).

• Experience contributing to technical proposals, SOWs, or consulting engagement reports.

• Familiarity with knowledge management platforms such as Confluence, Notion, or Coda; openness to adopting AI-driven workflow tools as the ecosystem evolves.

• Experience within a fast-paced professional services or consulting environment.

Additional Information

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At ScriptRunner, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.

Drop us your application, we’d love to hear from you!

What to expect

We have published some support on Interviewing with us to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.

You can read them here

Equal opportunities for everyone

At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.

Check out our WORK180 page

Check out our Flexa page

We look forward to your application!