Join Accenture as a CIAM Consultant in London/UK Wide on a full-time basis. In this specialist role, you will design and implement secure, seamless Customer Identity & Access Management solutions for global clients, driving innovation in modern authentication and digital identity.
Requirements
Hands-on experience with CIAM platforms such as Okta, ForgeRock, Ping Identity, Transmit, or Azure AD B2C.
Proven experience delivering technology solutions in consulting or client-facing environments.
Strong understanding of IAM concepts, including authentication, authorisation, federation, and decentralised identity.
Knowledge of data privacy regulations like GDPR and the UK Data Protection Act.
No specific degree or minimum years of experience are explicitly stated.
Skills & Responsibilities
CIAM Platforms: Design and implement scalable identity solutions using platforms like Okta, ForgeRock, or Azure AD B2C to support millions of users.
IAM Concepts: Apply deep knowledge of authentication, authorisation, and federation to build secure customer journeys.
Stakeholder Management: Collaborate with cross-functional engineering, architecture, and business teams to translate needs into technical designs.
Regulatory Compliance: Advise clients on data privacy regulations such as GDPR and the UK Data Protection Act.
Potential transition routes: People from IT Security or Software Engineering backgrounds may bring relevant technical and problem-solving skills, alongside meeting client-facing consulting requirements.
Job description
Customer Identity and Access Management (CIAM) Consultant
Location: London/UK Wide
Career Level: Specialist
As a CIAM Consultant, you will…
Partner with clients to design and implement secure, seamless Customer Identity & Access Management (CIAM) solutions
Translate business and customer experience needs into scalable technical designs supporting millions of users
Collaborate with cross-functional teams — including engineers, architects, and business stakeholders — to deliver impactful digital identity solutions
Advise clients on CIAM best practices, regulatory requirements, and emerging identity trends
Drive innovation by exploring modern authentication approaches (e.g. biometrics, passwordless, AI-driven fraud detection) to enhance user trust and security
Contribute to complex digital identity and IAM programmes, working across global teams and diverse industry sectors
Support internal initiatives, shaping CIAM offerings, innovation, and go-to-market strategies across the practice
Who we are:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
Essential Skills
Strong understanding of Identity & Access Management (IAM) concepts, including authentication, authorisation, federation, and decentralised identity
Hands-on experience with CIAM platforms (e.g. Okta, ForgeRock, Ping Identity, Transmit, Azure AD B2C or similar)
Proven experience delivering technology solutions in consulting or client-facing environments
Ability to translate complex technical concepts into clear, business-friendly language
Understanding of data privacy regulations (e.g. GDPR, UK Data Protection Act) and their impact on customer identity solutions
Strong analytical and problem-solving skills, with the ability to assess challenges and propose effective solutions
Well-organised with the ability to manage and support delivery across multiple or complex workstreams
Desirable Skills:
Experience with modern identity and security approaches (e.g. Zero Trust, adaptive authentication, API security)
Familiarity with frameworks and standards (e.g. ISO 27001, NIST, COBIT)
Experience integrating CIAM platforms into wider enterprise environments
Exposure to cloud platforms, APIs, or directory services (e.g. Active Directory)
Strong stakeholder management skills and ability to build trusted client relationships
What’s in it for you
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 - 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.
RROOTS #LI-EU #LI-MP
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
