Account Manager - Live Experience

Job Description

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song

Our Team

TMW is a leading integrated creative and communications agency, based across London and Bristol. Proudly wired differently, we believe that the best ideas work everywhere. We combine standout creativity with end-to-end connectivity to create ideas that move people.

Our Live Experiences team, are all about delivering an exceptional level of service to our clients, delivering outstanding work, building strong relationships, and having as much fun as possible. We believe that if all of this is in place then opportunities and revenue naturally follow.

We use insight to understand people’s emotions and motivations, then support clients in crafting impactful brand experiences that authentically connect with people.

THE OPPORTUNITY

We have a fantastic opportunity for a capable Account Manager ideally with a Live Event background. You’ll be driven by attention to detail, servicing your account, and supporting the Live Experiences work we produce for our clients.

You will predominantly be based in our clients office with occasional logistical duties on-site. You will be working directly with the client as well as the wider internal Client Services and Creative teams, managing the rollout of services and products for various client activities.

As a Live Event focused Account Manager, you will work with automotive dealers to support them in developing localised experiential campaigns, from planning through to delivery and post event evaluation.

This role requires you to work onsite with our client team in Basildon, Essex twice a week.

Interested? Apply now.

THE DAY TO DAY

• Develop the client relationship and collaborate with agency teams to deliver activity that drives agency growth and profile.

• Take ownership and manage client projects from conception through to delivery, on time, on budget and on brand.

• Understand the importance of anticipating and communicating problems and opportunities, managing expectations to all parties through a project.

• Gain a full understanding of target audiences and their relationship with the brand and how to engage them.

• Take responsibility for managing the production of contact reports, status reports and status meetings.

• Attend and contribute to meetings with clients.

• Contribute to the production of an exciting briefing process.

• Work with planners to articulate strategies and briefs to clients and teams.

• Drive a shared creative ambition with clients from the outset of a project.

• Demonstrate an on-going interest in industry leading ideas and emerging trends.

• Begin to develop an understanding of big picture finances (income, profit, scope, and contract).

• Begin to negotiate with clients and suppliers on fees and costs.

WHAT YOU’LL NEED TO SUCCEED

• Ideally you will have gained experience within a similar Account Management, Event Management role, within an agency or other fast paced environment.

• You will be enthusiastic, confident and self-motivated and able to showcase the core Client Services skillset alongside a passion for delivering great work.

• Be able to articulate the role of a brand within the client portfolio and tell the brand story.

• A calm and consistent manner when plans change, with the ability to think on your feet.

• The ability to look beyond the immediate day-to-day and identify potential issues and solutions.

• Excellent interpersonal and communication skills (both written and verbal).

• A desire to achieve high quality standards with strong attention to detail.

• A self-starter and team player who is solution oriented and knows how to ‘make things happen.’

• Organisation and the ability to manage, prioritise and juggle multiple projects efficiently is key to this role.

• Ability to engage with senior stakeholders on both the client and agency side.

• Confidence and the ability to deliver clear, constructive feedback to all teams.

WHAT WE’LL GIVE YOU

A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include

• Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.

• Family-friendly and flexible work policies.

• Attractive pension plan with financial wellbeing support and resources.

• Private healthcare insurance plan and Mental Wellbeing support.

• Employee Assistance Programme, Career Development and Counselling.

• A range of generous Parental Leave offerings.
  

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Application Deadline: Ongoing

Accenture reserves the right to close the role, at any time.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.