Customer Adoption Specialist (f/m/d) for AI - SAP Business AI Unit

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Job Description

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you`ll do:
Summary:
You will be part of the central SAP AI Unit and work with our customers to use and implement SAP Business AI solutions, helping them to improve their business results based on latest machine learning technology. In this role you work closely with our international teams and the office of the CTO to achieve high value propositions with machine learning technology in the daily work of our customers and make sure that they are adopting successfully our technology. You will be a representative for SAP Business AI on internal and external events and demonstrate our customers and teams the value of SAP Business AI solutions

The Role:
As a Customer Adoption Specialist for AI, ...

you drive campaigns to create awareness of latest AI technology at our customers and our internal field organization,
you guide through the setup and adoption process and create learning resources like tutorials, webinars, or guides, and
you track and monitor usage and consumption of AI products and work closely with engineering and product management team by collecting and providing structured and actionable feedback.

What you bring:

You are intrinsic motivated person with a high interest in applying machine learning technology in a customers daily work and help them to improve efficiency.
Your strong SAP background helps you to understand the SAP technology and components that are used to build our AI solutions.
Your on track with Machine Learning technologies and industry topics like Generative AI, Agents and Agent-to-Agent Communication.
Your strong can-do attitude helps you to find pragmatic solution approaches. You like to structure your working results and create regular reporting on your progress and results on C-Leve

Further role requirements are:

University Degree in Computer Science related disciplines or Economics with applied Computer Science
Good Overview of machine Learning Technologies
Strong SAP Background on with one or more of S/4 Hana, SPA BTP, SAP Cloud Solutions
Programming Skills in Python and machine learning relevant frameworks like langchain

Meet your team:
You will be part of an international team driving adoption of our AI products in the SAP Business AI Organization under the Chief AI Officer of SAP

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.