VodafoneThree - Analytics & Reporting Lead

Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What you’ll do
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As Analytics & Reporting Lead, you'll help transform complex data into meaningful stories that drive action. You'll work across Finance Operations, commercial teams, and senior leadership to uncover opportunities, anticipate challenges, and influence strategic decisions. Combining analytical expertise with curiosity and collaboration, you'll play a key role in helping the business deliver greater value for customers while supporting sustainable commercial performance.
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You will:

• Develop strategic, forward-looking insights that explain changing customer, market, and portfolio performance and support informed business decisions.
• Create meaningful analysis that identifies opportunities, risks, and emerging trends across the VodafoneThree customer base.
• Design and deliver new automated reporting solutions using Qlik, improving accessibility, efficiency, and impact of business insights.
• Use internal and external data sources to build a deeper understanding of customer behaviours, market dynamics, and commercial performance.
• Translate complex data into clear, engaging, and accessible narratives that enable stakeholders to confidently take action.
• Partner with Commercial Managers, Analysts, and Finance Operations teams to ensure insights lead to measurable business outcomes.
• Develop customer segmentation and profiling approaches that support innovation, improve customer value, and strengthen retention strategies.
• Contribute to forecasting, planning, and performance management processes through evidence-based recommendations and commercial insight.
• Monitor customer and market intelligence to help the business anticipate shifts in customer behaviour, risk, and value.
• Deliver high-impact presentations and insight materials for senior leaders, supporting strategic discussions and long-term planning.
• Collaborate with data, reporting, analytics, research, and operational teams to share best practice, strengthen analytical capability, and maintain strong data foundations.
• Support the Reporting & Insights Manager with analytics strategy, reporting roadmaps, tooling evolution, and continuous improvement initiatives.
• Coach, guide, and support analysts, helping create an inclusive environment where people can learn, develop, and perform at their best.
• Champion high standards of governance, documentation, data quality, and analytical rigour to ensure insights are reliable, transparent, and trusted.

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Who you are
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• Vast experience in analytics, customer insight, market intelligence, commercial strategy, or a similar insight-focused environment.
• Strong ability to combine analytical thinking with commercial understanding to identify meaningful business opportunities and challenges.
• Showcase confidence in turning complex information into clear, concise, and engaging stories for a wide range of audiences.
• Experience in using data to influence decisions and shape business strategy.
• Strong understanding of customer behaviour, lifecycle value, commercial performance drivers, or subscription-based business models.
• You'll be naturally curious, asking thoughtful questions and exploring the factors that influence customer and commercial outcomes.
• You'll be comfortable managing multiple priorities and bringing structure and focus to evolving business needs.
• Demonstrable knowledge of SQL and SAS skills, with experience applying statistical analysis to generate actionable insights.
• Experienced in using Python for analytics, modelling, or machine learning applications.
• Experience with Alteryx and Snowflake would be beneficial but is not essential.
• Experience using data visualisation tools such as Qlik, Power BI, or Tableau to communicate insights effectively.
• You will have a track record of working with large datasets to deliver customer, operational, or commercial insight.
• You will demonstrate sound analytical judgement, including the ability to validate data, identify patterns, and explain performance drivers clearly.
• You will be able to turn complex analysis into practical, balanced recommendations that support business objectives.

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Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
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What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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