VodafoneThree - Advanced Analytics Analyst

Job Description

Location: Newbury or London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What you’ll do

We’re building something unprecedented: the UK’s largest mobile network, created by uniting two industry leaders to deliver unbeatable coverage, connectivity and reliability for millions. This is a rare career moment - the kind where you can feel the scale of change and know you’re helping to shape a legacy that will redefine the market.

As part of this transformation, you’ll join a team setting new standards for customer and employee experience while building a culture that’s bold, modern and future focused. In this role, you’ll drive advanced analytics and decision intelligence to optimise our Collections & Payments strategy, enabling experimentation, digitalisation and continuous improvement.

Your work will directly enhance customer outcomes, reduce cost to collect, improve recoveries and ensure fairness and regulatory alignment across our end to end Collections journey. It’s a chance to apply your analytical expertise at the heart of a once in a generation transformation.

Key Responsibilities:

• Develop and enhance advanced analytics solutions across propensity to pay, credit risk, churn, recoveries, cost to collect, and customer journey effectiveness.
• Use profiling, segmentation, and exploratory analysis to shape robust technical designs and modelling approaches.
• Create clear documentation, monitoring packs, dashboards, and MI to track performance and support decision making at every level.
• Design and run experiments—including A/B tests and champion–challenger trials—to validate models and optimise treatment strategies.
• Translate complex analytical outputs into actionable insights that drive Collections & Payments strategy and improve customer outcomes.
• Build compelling insight decks for senior stakeholders, influencing product, strategy, operations, and digital journey design.
• Ensure all analytics products meet regulatory, fairness, and Consumer Duty standards, with a strong focus on vulnerability and ethical use of data.
• Collaborate across Strategy, Operations, Product, Data, and Governance teams to embed analytics into decision engines, digital pathways, and AI enabled solutions.

Who you are

• Strong hands on experience in statistical analysis, predictive modelling, and advanced analytics.
• Proficiency in SAS, SQL or similar analytical tools, with confidence working across large and complex datasets.
• Experience supporting governance, monitoring frameworks, and regulatory aligned analytical processes.
• Skilled at turning quantitative findings into compelling stories that influence strategy and decision making.
• Understanding of credit risk, arrears, collections, payments journeys, or wider financial services analytics.
• Comfortable operating in a fast paced, data driven environment with a focus on continuous improvement and innovation.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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