VF Cash Operations SR. Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Key accountabilities and decision ownership [max 5]:
• Lead FS operational excellence stream to enhance products efficiency through data analytics across FS products
• Manage & Govern all related reporting requests from internal and external stakeholders like partner bank,central bank,NTRA ..etc
• Set operational framework with internal stakeholders like DWH,big data, research teams to streamline FS operational excellence requests
• Design & Lead all automation projects related to reporting to maintain efficiency across all FS reports
• Lead all FS Marketing requests and top management adhoc reports to
• 100% VF Cash Channels Availability-Zero failed Cash-in transactions due to insufficient fund,
• 99% of Successful for Payments products & less than 1% in Settlement delay- 100% Negative balance collection. Fix 100% of variance causes, less than 0.1% Customers dispute & complains

Who you are

• Good Banking/ Fintech hands on experience
• Strong interpersonal skills, Internal & External Stakeholders management, communication skills.
• Strong knowledge of Mobile Payments Eco system, Fintech market landscape, competitive environment and internal structure/processes.
• Good Problem solving, crisis management and change Management Skills
• Excellent Analytical & Presentation Skills.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.