Join Vodafone as a Tech Hero in Athens, Greece for an office-based, full-time retail role. You will serve as a technology advisor, helping customers find the right products, setting up services, and driving sales in a collaborative environment.
Requirements
No specific degree is required.
Minimum years of experience are not specified; previous retail or customer-facing experience is a plus but not essential.
Passion for technology, customer service, and achieving sales targets is required.
Skills & Responsibilities
Customer Service & Sales: Deliver personalised tech solutions and achieve sales targets by understanding customer needs.
Technical Setup Support: Assist customers in setting up and using Vodafone products and services.
Team Collaboration: Share technology expertise to support team success.
Continuous Learning: Stay up to date with new products and market trends to improve the customer experience.
Potential transition routes: People from retail sales or customer support roles may bring strong communication skills and customer service experience, alongside meeting the passion for technology required for this job.
Job description
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
You will be our customers’ technology advisor in store, providing solutions, support and guidance.
You will offer personalised technology service and identify the best solutions for each customer’s needs.
You will support customers in the setup, use and understanding of Vodafone products and services.
You will collaborate with your team, providing technology expertise and guidance, so that you can succeed together.
You will stay up to date with new products, technological developments, tools and market trends, so that you can make a difference to the customer experience.
Who you are
You are passionate about technology, innovation and customer service.
You are motivated by achieving sales targets and delivering results.
You are curious and eager to learn about new technologies.
You are a team player who supports others and helps them grow.
You are focused on understanding customer needs and finding the right solutions for them.
You are organised, responsible and reliable.
You may have previous experience in retail or a customer-facing role, but this is not essential.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
Competitive salary and performance bonuse
Private health & medical insurance
Unlimited access to learning & development resources
16 weeks of fully paid parental leave (regardless of gender or service length)
Extra days off: Vodafone Day, Family Day, Volunteering Day
Employee discounts and special offers
In accordance with applicable pay transparency legislation as of 1/11/2026, candidates will be informed, within a reasonable period before their first interview, of the initial remuneration for the position for which they have applied, as determined on the basis of objective and gender-neutral criteria.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
