Team Leader - Group Data & Analytics

Job Description

Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a

Team Leader - Group Data & Analytics

Your role in a nutshell:

Role purpose: To coordinate the implementation of the business plan determined by higher management levels and the realization of the operative program within the organizational unit, directing a team of independently working employees

What you will do in your role:

• Engages and leads the team to effectively reach operational targets.
• Builds relationships with stakeholders and acts as first escalation point.
• Sets controls and drives process improvements to maximise efficiency.
• Organizes workflow of the team in well described environment, where delivery is done through easy-to-learn repetitive tasks.
• Manages performance of team, set targets, evaluate results.
• Fosters collaboration in the team and among teams in bigger processes.
• Acts as methodology leader for own process/ team or comparable teams.
• Manages one homogenous team up to 15 employees.
• See also "G TL Band profile".
• Monthly reporting of all of team activity
• Internal and external representation of the team
• SLA and KPI performance
• Team members to receive relevant training, coaching and support

What will you bring to the team:

Must have technical / professional qualifications:

• Communication skills
• Managing a changing environment
• Making a personal difference
• Communicating for impact
• Ability to motivate a small team
• Ability to work across peer group in multiple teams/ locations

In return we provide you with:

• A dynamic environment where innovative ideas are always welcome;
• A collaborative community where your professional goals and work are supported by a diverse team;
• Access to internal and external trainings;
• A supportive internal coaching and mentoring culture;
• Opportunities to participate in company activities and Vodafone Foundation events;
• Corporate assets, including a laptop and mobile phone with Vodafone RED subscription (unlimited EU talk + data);
• ONE HOME discounted fleet services for employees and their friends & family
• Cafeteria package;
• Private Medical Services;
• Employee Assistant Program to support your wellbeing and mental health;
• To ensure our colleagues’ health & safety we are working from home until the end of the pandemic. In the long run we will be meeting each other max 2 times/week in our fully refurbished, digital office.

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