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Working at Vodafone

  • Company employees
    85,887

Hiring in

  • Europe
  • Congo - Kinshasa
  • China
  • Egypt
  • India
  • Japan
  • Malaysia
  • Türkiye
  • Taiwan
  • Tanzania
  • United States
  • South Africa

Office locations

Join Vodacash as a Senior Specialist Investigation M-pesa based in Kinshasa, Congo (DRC). This full-time role requires you to lead the investigation team, conduct complex financial and internal crime investigations, and collaborate with external law enforcement agencies.

Requirements

  • At least five years of practical experience as a lawyer, judge, investigator, or in a related field.
  • A Law, Criminology or Forensic degree is essential.
  • Right to appear in court.
  • Knowledge of criminal law, Regulation of Investigatory Powers Act, Data Protection Act, and Money Laundering legislation.

Skills & Responsibilities

  • Investigation Skills: Conduct end-to-end investigations including interviews, evidence gathering, taking statements, analyzing, and writing quality reports.
  • Team Management: Lead the investigation team by assigning tasks and ensuring members deliver as per policies and procedures.
  • Legal & Regulatory Knowledge: Ensure all reported allegations comply with statutory requirements, regulatory frameworks, and DRC law.
  • Stakeholder Liaison: Work with law enforcement, external law firms, and internal stakeholders during investigative and disciplinary proceedings.
  • Potential transition routes: People from legal, law enforcement, or corporate security roles may bring investigative and legal expertise, alongside meeting the required Law, Criminology, or Forensic degree and years of experience.

Job description

JOB OBJECTIVES

  • Lead the investigation team by assigning tasks and ensure team members are delivering assigned tasks as per the Vodacash/Vodacom/Vodafone policies and procedures
  • Lead, participate in, conduct independently investigations.
  • Ensure that all reported allegations of fraud and crime affecting Vodacash DRC are investigated as per policy standards and DRC law.
  • Ensure that where necessary as a preventative measure a precautionary suspension is enforced.
  • Investigating financial crimes, internal wrongdoing, ethics concerns and any other allegations as directed by the management.
  • A strong understanding of statutory requirements as well as regulatory requirements and frameworks.
  • End to end investigation from conducting interviews, gathering evidence, taking statements, analyzing and writing reports.
  • Working with external bodies i.e. law enforcement, external law firms, and related professionals during the course of the investigative process.
  • Participating in criminal, civil and Country/Regional Disciplinary Committee proceedings as required
  • Travelling as directed or required throughout the region to conduct investigations

Technical professional expertise

  • Knowledge of criminal law, Regulation of Investigatory Powers Act, Data Protection Act and MoneyLaundering legislation
  • Knowledge of Telecommunications Fraud
  • Experienced negotiator, able to display innovative ideas and apply fresh ideas to solve issues
  • Demonstrable track record of a commercial approach to security and investigations
  • Must show a broad vision for the future threat landscape
  • A decisive person, able to guide and exercise control within a diverse population and within a rapid and fast moving company
  • Experienced in investigations
  • Conduct investigations in accordance with Vodacash/Vodacom policies and procedures (Evidence sourcing, investigations, witness interviews, etc.).
  • Identify, recommend and implement internal control measures to pro-actively prevent incidents of economic crimes against Vodacash.
  • Produce quality reports in accordance with business requirements.
  • Liaison with all Vodacash staff and clients.
  • Compilation of disciplinary bundles and giving evidence at disciplinary enquiries where required.
  • Ensure proper filing of all records in accordance with policy, legislation and business procedure.
  • Pro-active identification of criminal syndicates and further addressing such threats in a quick and effective manner.
  • Liaison with all stakeholders, clients, external complainants, etc

Job specific requirements

  • At least five years of practical experience as a lawyer, judge, investigator, or in a related field.
  • A Law, Criminology or Forensic degree is essential
  • Right to appear in court
  • Policies and procedures, best/recommended practices and internal processes
  • Corporate Environment
  • Legislation
  • Disciplinary Enquiry and Legal Proceedings
  • Investigation Skills
  • Conflict Management
  • Risk Assessment
  • Interpersonal Skills
  • Report writing
  • Communications Skills

Competencies

  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Writing and Reporting
  • Adhering to Principles and Values
  • Working with People
  • Presenting and Communicating Information
  • Analyzing
  • Relating and Networking
  • Coping with Pressures and Setbacks
  • Planning and Organizing
  • Achieving Work Goals and Objectives
  • Integrity and ethical behavior
  • Good in Team management
Apply now
Vodafone

Senior specialist Investigation M-pesa

Kinshasa
On-site

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