Senior Specialist Comms and Engagement

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Role purpose: The Senior Specialist: Internal Communication and Engagement is responsible for the management of employee communications processes from development through to distribution using a range of channels to ensure ease of access, clarity, consistency, and transparency across the MAST. Additionally, this role will manage the end-to-end execution of all internal events, campaigns, and team-building initiatives within MAST, including overseeing service providers and agencies from project scoping to execution to ensure employee engagement, building connections with the MAST cultures and values, and ensuring seamless communication of strategic prioritisation and change initiatives across MAST.

Who you are

Key accountabilities and decision ownership :
• Define and drive an effective Internal Communication and Engagement strategy
• Develop, plan and deliver communication campaigns supporting the objectives if the business.
• Facilitate the development and delivery of the communication plan, communications calendar and relevant content and key message, tying together key business priorities and initiatives.
• Facilitate the development and delivery of the engagement plan (i.e events, team buildings, internal campaigns, CSI events) calendar and manage budget requirements per business priorities and initiatives.
• Align with Brand, PR and Social Media on stories affecting the internal audience
• Work with and manage third parties/agencies in the creation and delivery of campaigns and projects including financial management.
• Oversee and execute Event Planning activities that support the strategic goals of MAST’s Culture and Engagement initiatives.
• Collaborate and provide support in planning events and coordinating communication for key HR strategic projects in alignment with the HR team’s engagement calendar.

Core competencies, knowledge and experience :
• Strong knowledge and understanding of communication best practice, industry trends and channel strategies
• Ability to build and maintain effective stakeholder relationships
• Creative thinker and proactive, solution-oriented mindset.
• Experience in partnering with HR and other functions to align Internal Comms with employee experience strategies, change management initiatives, and company culture goals
• Strong project management/events management skills and ability to manage multiple initiatives simultaneously

Must have technical / professional qualifications:
• Degree or Diploma in Communication or equivalent.
• 5-8 years’ experience in internal communication, engagement and events management
• Preferable experience working with an HR Team with strong alignment to in-house Marketing

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.