Senior Executive_WPA ADMIN _Pune

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.
With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a Work Practice Administrator to support accurate and timely employee data management in SuccessFactors (SF) for global VOIS markets. The individual will manage HR transactions, maintain data quality, adhere to service level expectations, contribute to process improvements, and deliver a customer‑centred service experience.

What you will do

• Process HR transactions across existing and new processes, ensuring accuracy, consistency, and timely completion.
• Deliver services within defined SLAs for multiple customer groups.
• Maintain high-quality data across systems, ensuring compliance with data integrity and audit standards.
• Contribute to continuous improvement initiatives within HR systems and processes.
• Recommend opportunities for digitisation and automation to improve efficiency and reduce manual effort.
• Collaborate with stakeholders and support subject matter experts and team leads in managing the relevant processes.

Who you are

• Knowledge of SuccessFactors, particularly the Organisation Management and Employee Central modules.
• Strong communication skills with the ability to deliver accurate and timely outputs.
• Ability to work to SLAs and manage transactional activities efficiently.
• 0–2 years of experience, ideally within a shared service environment.
• A graduate degree; MBA in HR preferred.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Based on the role’s purpose and organisational context, the following benefits are inferred:
• Opportunity to work closely with global HR teams and gain exposure to multi‑country operations.
• Development of strong HR operational and data management capabilities.
• Experience in a digital and automation‑focused HR delivery environment.

What skills you will learn

Inferred from the responsibilities and environment:
• Advanced skills in SuccessFactors Employee Central and Organisation Management.
• Ability to manage HR processes in a shared service setup.
• Understanding of quality frameworks, audit requirements, and SLA‑driven delivery.
• Experience in identifying and supporting process improvement and automation initiatives.
• Effective stakeholder engagement within a global organisation..

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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#JDEnhancedByTARA

Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2