Senior Executive - Senior Finance Operations - VOIS

Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a detail‑oriented individual to support service delivery operations within the CFSL Working Capital function. This role focuses on business‑as‑usual finance activities, including handling refund queries, coordinating with banks and internal teams, and maintaining accurate financial records. The ideal candidate brings strong communication, basic accounting knowledge, and the ability to work collaboratively with stakeholders across markets.

What you’ll do

• Manage refund‑related emails and queries within agreed timelines.
• Maintain comprehensive and accurate refund trackers.
• Coordinate with banks and internal teams to ensure smooth processing of refunds and related activities.
• Support manual bank reconciliation activities.
• Post manual journals with accuracy and compliance.
• Interact with local market teams professionally to resolve queries and contribute to seamless service delivery.
• Provide consistent and timely support to local market functions.
• Contribute actively as part of the Margins Operations team.
• Aim to meet and exceed annual objectives through reliable and high‑quality service delivery.

Who you are

A commerce graduate with 1–4 years of experience in Treasury & Cash Management (TCM) or General Ledger processes.
• Skilled in basic accounting concepts and principles.
• Proficient in Excel and capable of maintaining structured trackers.
• Experienced in reconciliation processes, ideally with exposure to bank reconciliation.
• A strong communicator with the ability to engage confidently with internal and external stakeholders.
• A team‑oriented individual with good problem‑solving abilities.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• An opportunity to work closely with cross‑functional teams and multiple international markets.
• Exposure to financial processes, reconciliation activities, and core accounting operations within a global shared services environment.
• A collaborative work culture designed to enhance professional growth.
• Experience in a high‑impact support function contributing to operational excellence.

What skills you will learn

• Enhanced financial operations capabilities, including reconciliation and journal posting.
• Stakeholder management in a multinational environment.
• Advanced Excel and data tracking skills.
• Exposure to service delivery models and collaborative processes across markets.
• Problem‑solving skills through real‑time query resolution and process coordination.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2