Vodafone • Pune, Maharashtra, India

Senior executive-INVOICE PROCESSING SPECIALIST - VOIS

8.4

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Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this role

We are seeking a detail‑oriented Invoice Processing Specialist to support finance operations within the Fixed Line, Carrier, and B2B Clearing domains. The individual will ensure accurate invoice validation, posting and resolution of vendor queries while maintaining strict adherence to productivity, quality, and compliance standards. The role requires strong analytical abilities, thorough process knowledge, and effective communication with cross-functional partners.

What you’ll do

Maintain full adherence to Time Doctor requirements, achieving a minimum of 7.5 productive hours daily and limiting idle time to under 30 minutes.Ensure invoice quality, keeping DI/DC corrections, reversals or rejections below 1% of total invoices posted.Manage end‑to‑end invoice processing in SAP, Finca and related systems while ensuring no uploaded invoices exceed six days without action unless formally tagged.Resolve vendor queries within five days and escalate unresolved items older than 15 days to the Vendor Relationship Manager.Identify operational risks, perform root cause analysis on billing issues and recommend process improvements.Apply analytical thinking to identify vendor billing patterns and support continuous improvement.Maintain documentation accuracy, follow audit parameters and ensure timely updates to QMS guidelines.

Who you are

Experienced in Accounts Payable operations, including invoice validation, posting and vendor query handling.Skilled in using SAP, Finca, ServiceNow (SNOW), SIP, GTOMS or similar tools.Proficient in MS Excel, PowerPoint and Word for reporting and workflow tracking.Strong analytical thinker with attention to detail and the ability to identify process gaps.Effective communicator with proficiency in English for documentation and stakeholder interaction.Holds a B.Com, M.Com or MBA (or equivalent qualification).

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

What skills you will learn

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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